KUOK MAN WA , Yoko

During my previous role as a costumer manager at Bank of China Macau Branch, I have gained extensive experience in finical knowledge and working skills. Specifically, I have been responsible for customer services, which has given me the opportunity to develop a strong skill in human communications and the skill for solving problem.

I am highly skilled in learning, and I am confident that I can quickly adapt to any new arrangement and requirement for the position.

• 09/09/2021, Qualification Professional -Property Agent
• 03/2019, 05/2019, Wealth Management Lecture
• 12/12/2018, 14/12/2018, Matrimonial Property Regimes in Macao
• 20/11/2018, 22/11/2018, Macao Insurance Law Course Series(III): Specifics of Insurance Contracts
• 17/03/2016, 29/03/2016, Banking Law: Bank Lending
• 03/03/2016, 15/03/2016, Banking Law: Inheritance & Power of Attorney
• 18/02/2016, 11/03/2016, Banking Law: Bank Accounts
• 07/09/2015, 14/10/2015, Course in Banking Law
• 20/11/2014, CFP Certified Financial Planner
• 04/06/2014, 18/06/2014, Insurance (Module V)-Investment -Linked Long Term Insurance
• 07/05/2014, 21/05/2014, Insurance (Module III)-Life Insurance
• 02/04/2014, 16/04/2014, Insurance (Module II)-Non Life Insurance
• 03/03/2014, 14/03/2014, Insurance (Module I)-Principle & Practice of Insurance
• 27/09/2013, HRM Professional diploma series: Professional recruitment and selection

• 2018, 現在, 澳門文化產業青年促進會, 理事
• 2016, 2019, 中國銀行義工協會, 常務理事
• 2013, 2019, 中國銀行青年協會, 會員
• 2012, 2016, 中華青年進步協會, 理事
• 2012, 2013, 中華民族學習交流營, 統籌

Chinese (Cantonese): Fluently in speak, read and write

Chinese (Mandarin) : Fluently in speak, read and write

English : Fluently in speak, read and write