Krochelle Pfeiffer
Republic
Summary
Accounts Receivable Coordinator with extensive experience in payment processing and auditing. Demonstrated success in improving partner satisfaction through effective communication and prompt resolution of discrepancies. Strong background in maintaining partner accounts and conducting detailed audits, ensuring compliance and financial accuracy. Proven ability to collaborate with cross-functional teams to enhance operational efficiency.
Overview
20
20
years of professional experience
Work History
Senior Accounts Receivable Coordinator
Expedia
Springfield
02.2023 - Current
- Processed receipts using Excel and Oracle for accurate financial tracking.
- Allocated large dollar amount payments through WebADI for efficiency.
- Conducted payment audits to ensure compliance with financial standards.
- Collaborated effectively with cross-functional teams to meet objectives.
- Created and modified partner accounts to maintain accurate records.
- Audited partner statements for discrepancies and accuracy.
- Processed refunds promptly to enhance Partner satisfaction.
- Supported partner audit requests by providing necessary documentation.
Accounts Receivable Coordinator
Expedia
Springfield
05.2013 - 02.2023
- Processed daily receipts for HCI, HCC, GDS, and Non-Lodging transactions.
- Collected bank activity from CashPro, Kyriba, and Brate via file drop.
- Managed check processing from Partners through incoming mail.
- Addressed Salesforce tickets from Collections to resolve outstanding issues.
- Reduced unallocated funds through thorough research and effective communication.
- Collaborated with Bank Recon on month-end journal entries.
Front Desk Receptionist
AmericInn Hotel & Suites
Republic
11.2012 - 05.2013
- Executed front desk check-in and check-out processes efficiently.
- Managed cash drop procedures to ensure accurate financial records.
- Provided breakfast service, maintaining high standards of quality and presentation.
- Coordinated reporting and setup for conference rooms, ensuring readiness for events.
Organizational Support Specialist
Technisource vender for State Farm
Bloomington
08.2005 - 07.2012
- Facilitated seamless transitions for individuals moving between teams.
- Entered equipment codes into move database and inventory system.
- Managed ordering of cell phones, furniture, laptops, and supplies.
Education
High School Diploma -
Delavan High School
Delavan, IL04-1999
Skills
- Payment processing and tracking
- Financial compliance and auditing
- Receipt and documentation management
- Partner account maintenance
- Cash flow analysis and application
- Detail orientation and problem solving
- Effective communication skills
- Research and analysis techniques
- Account reconciliation and reporting
- Statement preparation and account analysis
Timeline
Senior Accounts Receivable Coordinator
Expedia
02.2023 - Current
Accounts Receivable Coordinator
Expedia
05.2013 - 02.2023
Front Desk Receptionist
AmericInn Hotel & Suites
11.2012 - 05.2013
Organizational Support Specialist
Technisource vender for State Farm
08.2005 - 07.2012
High School Diploma -
Delavan High School