Kristy Earnest
Waynesville
Summary
Proven multitasker and efficient cook, I leveraged strong organizational skills at AAFES to enhance food quality and safety. As a Shift Leader at Big Boy, I excelled in customer service, resolving complaints with thoughtful solutions. My role as a Property Manager showcased my ability to maintain positive relationships and ensure property safety, highlighting my hard skill in cooking and soft skill in customer service.
Overview
11
11
years of professional experience
Work History
Cook
AAFES
02.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Shift Leader/Server Trainer
Big Boy
07.2014 - 12.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Property Manager
Look Realty
06.2021 - 09.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Education
Bachelor of Arts - Communications
University of Wisconsin, Stevens Point
Stevens Point, WI05-2001
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
Timeline
Cook
AAFES
02.2023 - Current
Property Manager
Look Realty
06.2021 - 09.2021
Shift Leader/Server Trainer
Big Boy
07.2014 - 12.2022
Bachelor of Arts - Communications
University of Wisconsin, Stevens Point
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