Kristine Brown
Saint Joseph
Summary
Efficient Accounts Receivable Clerk known for high productivity and ability to complete tasks swiftly with precision. Specialize in invoice processing, payment tracking, and financial reporting. Excel in communication, problem-solving, and time management, ensuring smooth financial operations in fast-paced environments.
Overview
37
37
years of professional experience
Work History
Accounts Receivable Clerk
Foxx Equipment
Kansas City
04.2023 - 03.2025
- Reconciled daily cash receipts with bank deposits.
- Verified accuracy of invoices and account balances.
- Maintained accurate records of accounts receivable and payable transactions.
- Investigated any discrepancies between invoices and purchase orders prior to processing payments.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
- Reviewed all incoming payments for accuracy before posting them into the general ledger system.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Responsible for entering customer payments into the accounting software system.
Collections Agent
Citibank
Kansas City
04.1988 - 10.1998
- Identified opportunities for improved efficiency in the collections process.
- Identified opportunities for process improvement within the collections department.
- Utilized skip tracing techniques including phone calls, internet searches and databases.
- Maintained accurate records of collection activities in database system.
- Participated in training sessions related to new technologies used by the company's collections department.
- Adhered to all applicable laws, regulations, and company policies.
- Conducted skip tracing activities to locate delinquent customers.
- Analyzed customer data to identify potential areas of improvement within the collections department.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Assisted in the development of strategies to improve collections process efficiency.
- Resolved complex issues that arose during the collections process.
- Recovered lost revenue by persistently reaching out to customers with past due accounts.
- Created repayment plans based on account holders' financial status and repayment abilities.
- Followed fair debt practices and regulatory guidelines when managing collections process.
Education
High School Diploma -
Winnetonka High Schook
Kansas City, MO05-1988
Skills
- Invoice verification
- Skip tracing
- Customer relationship management
- Payment processing
- Collections management
- Process improvement
- Conflict resolution
- Attention to detail
- Account monitoring
- Statement review
- Microsoft Excel
- Team collaboration
- Customer relations
- Collections
- Accounts receivable software
Accomplishments
- 17 time Employee of the Month at Citibank
- Winner of Citibanks top award
Marketing
- I created all flyers for Foxx Equipment- themed flyers
- Created the company
Timeline
Accounts Receivable Clerk
Foxx Equipment
04.2023 - 03.2025
Collections Agent
Citibank
04.1988 - 10.1998
High School Diploma -
Winnetonka High Schook