Youth development professional with proven ability to engage and inspire young individuals through innovative programs and activities. Known for strong collaboration skills and results-oriented approach, ensuring adaptability to meet evolving needs. Reliable team player with expertise in communication and mentorship, fostering positive and impactful environment.
Overview
15
15
years of professional experience
Work History
Youth Associate
Firefly Supported Living and Employment Services
10.2023 - Current
Enhanced youth engagement by implementing innovative and interactive activities in programs.
Established partnerships with local organizations to provide additional resources or services beneficial to program participants.
Maintained accurate records of attendance, incident reports, and evaluations to ensure proper documentation for future reference.
Demonstrated adaptability by adjusting program plans as needed to accommodate unexpected changes, maintaining a high level of service quality.
Increased attendance to programs by actively promoting events through social media, flyers, and word-of-mouth referrals.
Collaborated with fellow associates for effective planning and execution of youth events and activities.
Assisted in conducting needs assessments to identify key areas of service needs.
Secretary
AAFEES
01.2011 - 05.2013
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Entered data into system and updated customer contacts with information to keep records current.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Maintained electronic filing systems and categorized documents.