Kristin O'Hanlon

Elected Recording Secretary

• Maintained accurate records of sorority and executive meetings, ensuring alignment with organizational bylaws.
• Streamlined internal communication by efficiently organizing, documenting, and distributing records to over 200 members.
• Ensured timely and reliable information sharing to support organizational transparency and engagement.

Elected Education Vice President

• Led educational initiatives for over 200 members, focusing on academic success and personal development.
• Collaborated with executive board members and supervised departmental staff to achieve strategic objectives.
• Managed a $34,474 budget, ensuring accurate fund allocation, compliance with policies, and financial oversight.
• Coordinated events, managed schedules, and responded effectively to immediate organizational needs in a fast-paced environment.
• Demonstrated strong time management, productivity, and adaptability in meeting deadlines and organizational goals.

• Welcomed and assisted members, providing guidance and ensuring a positive experience within the facility.
• Accurately entered orders into the Point of Sale system, maintaining precision and efficiency.
• Coordinated with staff to ensure timely and accurate preparation and delivery.
• Addressed member inquiries, special requests, and concerns, delivering exceptional customer service and fostering satisfaction.

• Provided feedback and corrective guidance to participants, enhancing skill development and progress.
• Monitored individual progress and tailored training programs to meet specific goals and needs.
• Enforced water safety protocols, ensuring compliance with established safety standards.
• Built strong relationships with participants and guardians, fostering open communication and support.
• Completed ongoing training to remain current on techniques and instructional methods.
• Encouraged confidence-building, in and out of the water, creating a positive and enjoyable learning environment.

• Managed phone inquiries, providing information and addressing customer questions in a professional manner.
• Greeted and assisted visitors, identifying needs and directing them to the appropriate departments.
• Scheduled appointments and classes, ensuring staff coordination and customer satisfaction.
• Maintained a well-organized reception area, supporting efficient daily operations.
• Processed payments and recorded receipts, adhering to financial procedures and policies.

• Walked and cared for shelter animals, ensuring their physical activity and well-being.
• Maintained cleanliness and organization in the shelter to create a safe and welcoming environment.
• Assisted with adoption events, providing support to staff and potential adopters to facilitate successful pet placements.