Kristen Camp
Independence,
Summary
Detail-oriented professional with extensive experience in management and customer service in fast-paced environments. Currently overseeing operations in a band instrument repair shop, focusing on team leadership and workflow optimization. Proven track record in enhancing efficiency and cultivating strong client relationships.
Overview
6
6
years of professional experience
Work History
Repair Shop Manager
Palen Music Center
01.2020 - Current
- Managed daily operations of a high-volume band instrument repair shop, ensuring timely and quality service.
- Developed and maintained accurate records of repairs, inventory, and customer communications using a variety of software, resulting in an increase in customer satisfaction.
- Created a comprehensive training manual that served as a reference guide for employees.
- Analyzed repair data to identify trends and propose strategies for continued improvement.
Vocal Coach
Palen Music Center
01.2020 - Current
- Enhanced student learning by monitoring progress and tailoring instruction methods.
- Communicated student progress with parents, addressing concerns and celebrating achievements.
- Prepared students for performances through targeted coaching and constructive feedback.
- Created customized lesson plans to achieve personal goals and overcome challenges.
Studio Assistant
Puppies & Yoga
09.2025 - Current
- Assisted in the setup and breakdown of studio sessions, ensuring each session is identical to the last, and leaves no trace behind.
- Met with clients to make sure each one feels like they are receiving a custom experience.
- Enhanced studio workflow by organizing equipment and maintaining a clean work environment.
- Increased efficiency during busy periods by multitasking effectively under pressure.
Skills
- Microsoft Office
- Workflow Management
- Scheduling
- Leadership
- Customer Service
- Organization
- G Suite
- Inventory coordination
Timeline
Studio Assistant
Puppies & Yoga
09.2025 - Current
Repair Shop Manager
Palen Music Center
01.2020 - Current
Vocal Coach
Palen Music Center
01.2020 - Current