Kristen Bollinger
Advance
Summary
Dynamic and goal-oriented professional with a strong background in customer service at Target and Sandy's Place. Proven ability to resolve complaints efficiently and enhance guest satisfaction. Skilled in multitasking and teamwork, consistently maintaining high service standards while adapting to fast-paced environments. Reliable and punctual, dedicated to achieving sales and service excellence.
Overview
3
3
years of professional experience
Work History
Sales Associate
Target
08.2025 - Current
- Assisted guests in product selection.
- Maintained knowledge of current promotions, sales, and store policies.
- Worked with team members to restock shelves and ensure merchandise was displayed according to visual standards.
- Adapted quickly to changing priorities during peak shopping periods, ensuring efficiency across departments.
- Resolved guest questions or complaints quickly and efficiency to ensure happiness.
Waitress
Sandy's Place
10.2022 - 07.2025
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu items and service protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Resolved customer complaints effectively, enhancing overall satisfaction levels.
- Recommended daily specials and upselling items to increase sales revenue.
- Monitored inventory levels, assisting in restocking supplies as needed.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Strong multitasking abilities, while balancing multiple tables and orders.
- Remained calm when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Advance High School
Advance, MOSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
Timeline
Sales Associate
Target
08.2025 - Current
Waitress
Sandy's Place
10.2022 - 07.2025
High School Diploma -
Advance High School