KRIS KELLER
Raymore,Missouri
Summary
Results-oriented Restaurant Manager with extensive experience in operations management at Daiquiri Deck Bradenton Beach. Expertise in inventory control and guest relations, leading to improved customer satisfaction and retention. Proven ability to train and supervise staff, enhancing operational efficiency and performance. Recognized for effective resolution of guest complaints, maintaining high standards in service and food safety.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
Daiquiri Deck Bradenton Beach
Bradenton Beach, FL
02.2020 - 10.2024
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Interviewed, selected, trained, and supervised staff.
- Greeted guests with consistent table-touching to enhance their experience and receive feedback
- Calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
Front Desk Coordinator
Best Western Plus Bradenton
Bradenton, Florida
02.2017 - 02.2020
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.
Education
Bachelor of Arts - Political Science
Phillips University
Enid, OKSkills
FoH Management
Bar Management
Inventory
Hotel Assist to GM
Timeline
Restaurant Manager
Daiquiri Deck Bradenton Beach
02.2020 - 10.2024
Front Desk Coordinator
Best Western Plus Bradenton
02.2017 - 02.2020
Bachelor of Arts - Political Science
Phillips University
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