Koffi Xoladem Martial Pinto
San Felice sul Panaro
Summary
Export Manager with seven years' experience providing strategic input for foreign markets to increase trade. Strong communicator when interacting with management and customers. Provable experience developing and executing sales plans built on targeted strategies. Excellent skills in defining and applying sales strategy based on information gathered regularly through phone calls, call conferences and trips to assigned markets. Entering in CRM any important information for business development and growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Export Manager Africa
CGR GHINASSI S.p.A
06.2019 - 11.2024
- Managed complex logistics for timely delivery of goods, ensuring optimal shipment conditions were maintained.
- Expanded export market presence by identifying and securing new business opportunities.
- Business trips on average 10 days by month.
- Reminder and followup for unpaid invoices.
- Claims followup.
- Collaborated with teams to ensure seamless coordination of export activities.
- Updated CRM database system with phone calls reports on average 20 by day.
- Preparation and dispatch of quotations and order confirmations to customers.
- Enhanced customer satisfaction by providing exceptional support and resolving issues promptly.
- Monitored economic/political developments within designated regions that could potentially impact exports; proactively addressed any potential challenges or risks.
- Developed strong relationships with international partners, fostering long-term business collaborations.
- Analyzed competitors'' strategies and adjusted approach as needed to maintain a competitive edge in the global marketplace.
- Conducted thorough market research to identify trends and opportunities in target regions for export expansion.
- Organized participation in international trade shows, promoting company products/services to potential clients worldwide.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Advised customers on transportation options, types of carriers or shipping routes.
- Coordinated with shipping and transport companies on behalf of clients.
Export Manager France & Africa
GB RICAMBI S.p.A
10.2018 - 11.2024
- Expanded export market presence by identifying and securing new business opportunities.
- Business trips on average 10 days by month.
- Reminder and followup for unpaid invoices.
- Claims followup.
- Collaborated with teams to ensure seamless coordination of export activities.
- Updated CRM database system with phone calls reports on average 10 by day.
- Enhanced customer satisfaction by providing exceptional support and resolving issues promptly.
- Preparation and dispatch of quotations and order confirmations to customers.
- Developed strong relationships with international partners, fostering long-term business collaborations.
- Analyzed competitors'' strategies and adjusted approach as needed to maintain a competitive edge in the global marketplace.
- Conducted thorough market research to identify trends and opportunities in target regions for export expansion.
- Organized participation in international trade shows, promoting company products/services to potential clients worldwide.
- Developed and maintained relationships with freight forwarders and customers.
Sales Intern
GB RICAMBI S.p.A
10.2017 - 10.2018
- Managed customer expectations and helped navigate sales processes.
- Assisted team members in closing deals by providing additional support or information when needed.
- Organized and maintained accurate records of client interactions within CRM systems, streamlining the sales process.
- Managed 50 emails from customers.
- Archive at least 100 export documents proofs by day.
- Provided product and technical support to 10 customers.
- Generated reports to track sales activity and performance.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Court Clerk Intern
Court Of Justice Modena
01.2016 - 06.2016
- Demonstrated exceptional attention to detail while proofreading legal briefs and other documentation prior to submission.
- Maintained strict confidentiality with sensitive information, upholding ethical standards in all aspects of work performance.
- Prepared 70 dockets for upcoming court sessions, enabling smooth transitions between cases.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Researched case law and legal documents to support judicial decisions.
Education
Bachelor's Degree in Business And Public Admin - Law
Università Degli Studi Di Modena & Reggio Emilia
Modena, Italy07.2016
Skills
- Sales strategy development
- Negotiation
- Multilingual communication
- Account management
- Attention to detail
- Problem-solving aptitude
- Analytical skills
- Reporting
- Professionalism
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Timeline
Export Manager Africa
CGR GHINASSI S.p.A
06.2019 - 11.2024
Export Manager France & Africa
GB RICAMBI S.p.A
10.2018 - 11.2024
Sales Intern
GB RICAMBI S.p.A
10.2017 - 10.2018
Court Clerk Intern
Court Of Justice Modena
01.2016 - 06.2016
Bachelor's Degree in Business And Public Admin - Law
Università Degli Studi Di Modena & Reggio Emilia
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