Kirsten Waldmann
Ballwin
Summary
A friendly professional experienced in high-volume environments. Versed in customer/client safety, cash handling, and multitasking. I am a dependable worker with a flexible schedule, and attention to detail. I keep a clean workspace and have many years of experience providing customers with superior service.
Overview
7
7
years of professional experience
Work History
Bartender/Server
Bone's French Quarter
Ballwin
08.2021 - Current
- Stocked alcohol as well as supplies
- Accepted food and drink orders, prepared the drinks, and served the food and drinks to the table
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Arranged bottles and glasses behind bar to make attractive displays.
- Effectively multitasked within fast-paced environment.
- Adhered to state regulations regarding serving alcohol responsibly.
- Processed payments accurately and efficiently with POS system.
- Developed good working relationships with fellow employees through effective communication.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
Front Desk Receptionist
Align Health and Wellness
Crestwood
08.2020 - 10.2021
- Completed basic bookkeeping and document filing.
- Greeted customers, answered general questions and directed to appropriate locations.
- Preserved office security by following safety procedures and controlling access via reception desk.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Kept a clean environment by cleaning the chiropractic rooms, mopping, wiping doors and countertops, as well as scrubbing the two in-house saunas.
- Escorted clients to designated rooms for their services keeping a routine flow of the building.
E-Learning Teacher
Olympia Gymnastics Academy
Ellisville
08.2020 - 11.2020
- Encouraged critical thinking skills and problem solving strategies among students.
- Made sure students got to their virtual classes on time, using their class schedules and school websites.
- Kept track of multiple kids of varying ages and their login information for their classes.\\
- Supervised a lunchtime and a snack break while monitoring for any allergies.
- Remained calm and patient in student interactions to support individual growth and development.
- Cleaned all mats, tables, and other equipment after each class.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
Server
The Corner Pub And Grill
Ellisville
01.2019 - 08.2020
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Maintained records of transactions made during shift as required by law or company policy.
- Stayed informed about daily specials, new menu items, promotions.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu items, describing ingredients and cooking methods upon request.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Swim Lesson Instructor
Little Fishes Swim School
Chesterfield
12.2018 - 12.2019
- Assisted with equipment set-up, tear down, maintenance, and storage between lessons.
- Demonstrated proper breathing techniques for each stroke to ensure safety and efficiency in the water.
- Taught basic water safety skills such as floating, treading water, rescue techniques.
- Recognized danger and reacted calmly to mitigate risk.
- Created fun activities that reinforced swimming skills while keeping students engaged.
- Encouraged students to build confidence in and out of water by making swimming fun.
- Interacted positively with all members of the swim team community, including coaches, administrators, parents, and fellow instructors.
- Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
- Monitored student development during class activities and provided individual instruction when necessary.
- Maintained physical endurance and agility for optimal job performance.
- Conducted swim level evaluations to appropriately place students in classes matching their abilities.
Sales Administrative Assistant
Virtual Media Group
St Louis
01.2018 - 01.2019
- Tracked progress for both the sales and design teams to serve as a bridge and maintain a good flow during projects.
- Managed and monitored priority order progress and facilitated fulfillment.
- Inputted customer orders into the company's database system accurately and promptly.
- Entered orders in company systems to process internet and email sales requests.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Tracked inventory levels of products sold by the company and ordered supplies when necessary.
- Generated leads through cold-calling prospective customers or following up on referrals.
- Created and maintained an organized filing system through Excel for all past, current, and future projects.
- Supported sales leaders in scheduling customer meetings
Education
High School Diploma -
Rolla High School
Rolla, MO05-2017
Skills
- Mixology techniques
- POS system operation
- Cash handling
- Inventory management
- Customer service
- Time management
- Compassionate communication
- Adaptability and flexibility
- Child development
- Safety and supervision
Other Experience
- I have 5+ years experience with Freelance Graphic Design.
- I have 3+ years experience with Dog Sitting as well as house sitting.
- I have experience with event planning and coordinating.
Timeline
Bartender/Server
Bone's French Quarter
08.2021 - Current
Front Desk Receptionist
Align Health and Wellness
08.2020 - 10.2021
E-Learning Teacher
Olympia Gymnastics Academy
08.2020 - 11.2020
Server
The Corner Pub And Grill
01.2019 - 08.2020
Swim Lesson Instructor
Little Fishes Swim School
12.2018 - 12.2019
Sales Administrative Assistant
Virtual Media Group
01.2018 - 01.2019
High School Diploma -
Rolla High School
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