
Driven worker with extensive experience in multiple industries. Proven ability to enhance customer satisfaction through exceptional service. Skilled at being creative yet consistently maintaining high standards while leading a productive team, achieving significant sales growth during events.
As manager and head chocolatier I made all of the products and sold them in the shop as well packed & transported them to be a vendor at events. I helped customers with placing custom orders and fulfilled those orders accordingly. When I wasn’t busy with production I could be found cleaning, stocking, or placing orders for ingredients to maintain my workplace’s needs.
At Cafe Belle Epoque I started as a dish washer but quickly moved up the chain, first learning the kitchen line, then prep cooking, and worked a few shifts as a server. I demonstrated my value by being a consistently reliable helper and headstrong leader. As a prep cook I prepared ingredients by following recipes as well as used my own sense of judgment to create gourmet dishes. I did so while maintaining the utmost cleanliness and organization of kitchen tools and workspaces and upholding strong multitasking abilities, allowing me to manage multiple food stations without compromising quality or speed.
While working at Sally Beauty I maintained well stocked and organized merchandising displays to enhance customer experiences at all times, this made it easier to assist customers with product selection and provide them with thorough beauty consultations. Once they were set I processed their transactions and upsold additional items based on the current promotion. I collaborated with all team members to achieve sales targets and improve store performance, often exceeding our sales goals month after month.
Monitored daycare and boarding dogs to maintain safety and good behavior. Corrected signs of aggression and provided comfort during stressful situations. Administered food, water, and medication while maintaining clean living environments.
I started as a cashier taking orders, making change, managing pastry displays, and making blended beverages. Then began working many shifts assisting kitchen staff in preparing sandwiches, salads, and soups. I supported order fulfillment by plating and bagging items as well as contributed to kitchen operations as a dishwasher by prepping produce for the line and maintaining cleanliness through the entire facility.
I occasionally worked as a cashier processing transactions efficiently using point-of-sale systems while ensuring accuracy in cash handling but I worked most shifts on the sales floor organizing merchandise displays to maximize visibility allowing me to assist customers with product selection and provide exceptional service to enhance shopping experience.
I collaborated with kitchen staff to ensure efficient order preparation then delivered food and beverages accurately to customers in a timely manner while providing exceptional customer service. I maintained a positive attitude even during high-stress periods, contributing to an uplifting environment for both colleagues and guests.