Kira Harnetz
St Louis
Summary
I am a detail-oriented and reliable food service worker, with a strong work ethic. I am also experienced in managing customer inquiries and resolving issues efficiently, while adhering to health and safety guidelines. Not only am I experienced in preparing to leverage expertise in fast-paced environments to drive customer satisfaction, but I do it in a timely manner. I am experienced in more than just food service; I'm also experienced in some cybersecurity and health sciences from my coursework, and graphic arts through coursework and extensive personal experience. I use my passion for art to drive me to find creative solutions at work, in tough situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Worker
Helen Fitzgerald's Irish Grill & Pub
St Louis
02.2024 - Current
- Maintained cleanliness of dining area and kitchen throughout shifts.
- Assisted customers with menu selections and provided exceptional service.
- Collaborated with team members to ensure smooth service flow during busy hours.
- Followed safety and sanitation guidelines to uphold health standards.
- Restocked supplies and ingredients to support daily operations effectively.
- Handled cash register transactions accurately while processing customer payments.
- I assisted my co-workers in any way I could, maintained phenomenal customer service, and kept things in order while executing them without any problems.
Community Service Volunteer
Lindbergh High School
St Louis
07.2024 - 08.2024
- Communicated with local charities to identify service needs and opportunities.
- I was an assistant teacher for children aged 6 to 9.
- I was an assistant teacher in two classes for three weeks each. The first class was arts and crafts, where I helped the children with ideas, and assisted them with challenging projects. My second class was a veterinarian class. I helped lead the topics of the class, made sure the children followed safety precautions, and helped teach them the importance of their safety and the safety of their peers.
Restaurant Hostess
Texas Roadhouse Restaurant
St Louis
01.2023 - 04.2023
- Greeted and seated guests in a friendly and welcoming manner.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted servers by communicating special requests and guest needs promptly.
- Maintained cleanliness and organization of the host stand area.
- Handled guest inquiries and resolved seating issues efficiently.
- Provided menus and briefed guests on daily specials and promotions.
- Monitored dining room activity to anticipate guest needs effectively.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
High School Diploma -
Lindbergh High School
5000 S Lindbergh Blvd, Saint Louis, MO 63126 05-2025
Skills
- Customer service
- Team collaboration
- Communication skills
- Strong work ethic
- Working with diverse people
- Quick learner
- Professional appearance maintenance
- Productivity and efficiency
- Attention to detail
Affiliations
- I am passionate in art and the world of fashion and design, these drive me to look for new inspiration for my arts and outfits in everyday life. I found a passion in photography and helping others. I strive to be the best at what I do and that leads me to not give up in tough situations.
Accomplishments
- I had gotten honor role in highschool in different grade levels. In my art class I would have my work displayed in the grandhall along with some of the other artists for having best works of art for those projects. I had gotten selected by my counselor to be enrolled in the possibility to get a scholarship from the Elijah moore foundation for the dreamer scholarship which the opportunity is granted to students who have overcame difficult challenges and have persevered.
Certification
- I had gotten a certification in my cybersecurity class for the year that I had taken it. 12th grade.
Languages
German
Limited
References
References available upon request.
Timeline
Community Service Volunteer
Lindbergh High School
07.2024 - 08.2024
Food Service Worker
Helen Fitzgerald's Irish Grill & Pub
02.2024 - Current
Restaurant Hostess
Texas Roadhouse Restaurant
01.2023 - 04.2023
High School Diploma -
Lindbergh High School
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