Kira DeOrnellas
Paris
Summary
Dynamic Shift Manager at Prenger Foods with a strong focus on customer service and problem-solving. Proven ability to mentor and train staff, enhancing team performance and achieving high customer satisfaction. Skilled in cash handling and effective decision-making, fostering a positive work environment through open communication and support.
Overview
3
3
years of professional experience
Work History
Shift Manager
Prenger Foods
07.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
Education
High School Diploma - Core Classes
Paris R-II High School
Paris05.2024
Skills
- Cash handling
- Decision-making
- Customer service focus
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
- Mentoring and coaching
Accomplishments
In my journey through high school I was as active as possible. I was known to be apart of my schools yearbook staff as their Editor in Chief, a cheerleader, a softball player, apart of student council, and I worked very closely with our schools business teacher to accomplish tasks for members of the community. I adapt to new environments quickly and am always eager to learn new things.
Timeline
Shift Manager
Prenger Foods
07.2022 - Current
High School Diploma - Core Classes
Paris R-II High School
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