Summary
Overview
Work History
Education
Skills
Timeline
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Kinzey Dulin

Undergraduate Student
Kansas City

Summary

Dependable and people-oriented barista with over two years of experience in customer service and team leadership as a shift lead, alongside hands-on experience in education through AmeriCorps service. Proven ability to multitask in fast-paced settings, communicate effectively with diverse groups, and contribute to a welcoming, inclusive, and team-focused environment. Brings strong interpersonal skills and attention to detail to every role, with a focus on delivering exceptional customer experiences.

Overview

2
2
years of professional experience

Work History

After-School Tutor

Jumpstart!
08.2024 - 05.2025
  • Collaborated with a team of peers and site staff to plan and lead classroom activities that supported school readiness for under-resourced preschool students in Columbia, MO.
  • Prepared weekly core storybooks, gathered educational materials based on curriculum, and completed individualized planning to ensure engaging and effective lessons.
  • Facilitated age-appropriate activities in small group settings to promote language/literacy skills based on unique student needs.
  • Completed over 60 hours of AmeriCorps training and contributed more than 300 hours of direct service to early childhood education.

Barista Shift Lead

PJ's Coffee
12.2022 - 03.2025
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees on company policies, procedures, and best practices for optimal performance and efficient service.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons at the front counter and in the drive-thru.
  • Operated espresso machines and commercial coffee brewers to create core menu beverages and seasonal specials.
  • Assisted in inventory management to maintain adequate stock levels and reduce waste.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Education

Bachelor of Science - Biology/Psychology (Pre-Medicine Track)

University of Missouri
Columbia, MO
05.2001 -

High School Diploma -

Platte County High School
Platte City, MO
05.2001 -

Skills

  • Effective time management
  • Food preparation and safety
  • Communication
  • Team collaboration
  • Cash handling proficiency
  • Problem-solving
  • Positive interpersonal skills

Timeline

After-School Tutor

Jumpstart!
08.2024 - 05.2025

Barista Shift Lead

PJ's Coffee
12.2022 - 03.2025

Bachelor of Science - Biology/Psychology (Pre-Medicine Track)

University of Missouri
05.2001 -

High School Diploma -

Platte County High School
05.2001 -

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Kinzey DulinUndergraduate Student