Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kinyetta Bowden

Kansas City

Summary

Meticulous Recent Surgical Technologist Grad bringing practiced experience assisting with diverse operating room functions. Anticipates and addresses surgeon's needs from operating room setup and sterilization to draping patient and passing instruments during surgery. Models medical teamwork and physical stamina.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Surgical Technologist Student

Concorde Career Colleges
Kansas City, MO
09.2022 - 02.2024
  • Strengthened clinical skills through hands-on experience in multiple surgical specialties such as OB/GYN, orthopedic, and general surgery.
  • Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Enhanced patient care by assisting surgeons with various surgical procedures and maintaining a sterile environment.
  • Reduced infection risks and protected patients by maintaining sterile fields during procedures.
  • Promoted a positive learning environment for fellow students by sharing knowledge and offering assistance when needed.

TMobile Badging Officer

Allied Univeral Security
11.2020 - 09.2023
  • Enhanced security measures by implementing a thorough badging process for employees and visitors.
  • Implemented quality control measures to reduce errors in badge issuance.
  • Responsible for applying and processing all employee and contractor badge access to all T-Mobile buildings throughout the country.
  • Managed inventory of supplies, keeping adequate stock levels to support daily operations without interruption.

Customer Service Advocate OptumRX

United Healthcare Group
05.2018 - 11.2020
  • Responds to incoming calls from our customers on issues related to benefit eligibility questions and prescription status inquiries
  • Enhanced customer satisfaction by providing accurate and timely interpretations during service calls.
  • Identifying issues and communicate solutions and steps to customers, pharmacies and physicians with prescription orders and reorders
  • Guide and educate callers on their prescription benefits, use of plan, formulary, premiums and status orders and claims or inquires.

Fraud Representative

U.S. Bank
09.2016 - 02.2018
  • Responsible for monitoring customers accounts for fraudulent activities and for receiving inbound calls from customers
  • Experienced in analyzing merchant and cardholder account transactions to identify abnormal activity that may be fraudulent, violate the terms of the merchant/cardholder agreement, or indicate a potential credit risk
  • Educated employees on best practices for identifying and preventing potential fraud situations, raising overall awareness within the organization.
  • Properly diagnosed abnormal activity on customers accounts to prevent financial loss or determining unauthorized use.

Security Control Center Operator

Sprint Asset Protection AlliedUniversal
08.2014 - 08.2016
  • Increased overall situational awareness by consistently updating and maintaining accurate logs of all security events and incidents.
  • Circulated among visitors, patrons and employees to preserve order and protect property
  • Performed surveillance of property to ensure all persons adhered to company policies and regulations at all times.
  • Maintained strict compliance with industry regulations through consistent monitoring, reporting, and enforcement of security policies.

Aviation Petty Officer

US NAVY
06.2009 - 06.2013
  • Responsible for the upkeep of paramount aircraft equipment related to the everyday operation of launch and recovery of naval aircraft
  • Organized and maintained essential documents for routine operational duties
  • Developed and led training programs in preparation for launching and recovering naval aircraft quickly and safely from land or ship
  • Reduced equipment downtime through diligent maintenance, troubleshooting, and repairs on essential systems.

Education

Associate Degree in Surgical Technology -

Concorde Career College
Kansas City, MO
04.2024

Skills

  • Surgical Safety
  • Flexible and Adaptable
  • Teambuilding
  • Analytical and Critical Thinking
  • Attention to Detail
  • Cultural Awareness
  • Universal Precautions
  • Basic Life Support

Certification

Microsoft Word (10+ years) Microsoft Office (10+ years) HIPAA Medical Terminology Certifications and Licenses BLS Certification Additional Information Ability to Multi-Task in a Fast Paced Environment Basic Knowledge of Surgical Technique Team Builder Superb Written and Verbal Communication Skills Strong Problem Solving Skills Pleasant and Professional Demeanor Knowledge in Basic Medical Terminology

Timeline

Surgical Technologist Student

Concorde Career Colleges
09.2022 - 02.2024

TMobile Badging Officer

Allied Univeral Security
11.2020 - 09.2023

Customer Service Advocate OptumRX

United Healthcare Group
05.2018 - 11.2020

Fraud Representative

U.S. Bank
09.2016 - 02.2018

Security Control Center Operator

Sprint Asset Protection AlliedUniversal
08.2014 - 08.2016

Aviation Petty Officer

US NAVY
06.2009 - 06.2013

Associate Degree in Surgical Technology -

Concorde Career College

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Kinyetta Bowden