Kimberly Stevens

Do I walk through? In their areas to make sure every task and everything is clean for the night. Make sure all trash floors and cubicles are clean properly. Also, doing a walk through for break rooms, bathrooms and cafeterias. R clean properly make sure every crew member has put in there eight hours and make sure everyone clocks out properlylp

• Performed planting, watering, mulching, and edging of lawns.
• Removed weeds, hazards, and debris from common pathways to improve usability.
• Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
• Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Placed orders for housekeeping supplies and guest toiletries.
• Communicated repair needs to maintenance staff.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Worked with front desk to respond promptly to all guest requests.
• Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
• Completed schedules, shift reports, and other business documentation.
• Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
• Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
• Managed laundry sorting, washing, drying, and ironing.
• Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
• Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
• Ensured optimal cleanliness and guest satisfaction by supervising team of 15 housekeepers, implementing rigorous quality control checks.
• Increased employee performance through effective supervision and training.

• Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
• Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
• Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
• Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
• Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
• Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
• Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
• Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
• Operated traditional and computer-operated washers and dryers while observing all safety protocols.
• Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.