Kimberly Scott
De Soto
Summary
Dynamic Service Department Supervisor at Dieb Enterprises with a proven track record in enhancing client relationships and streamlining communication. Skilled in strategic planning and staff training, I effectively managed budgets and conducted inventory audits, achieving a significant reduction in response times while fostering a collaborative team environment.
Service department professional with solid foundation in team leadership and operational efficiency. Track record of improving service processes and fostering collaborative work environment. Known for reliability, adaptability, and focus on achieving results. Skilled in team management and customer relations.
Overview
20
20
years of professional experience
Work History
Service Department Supervisor
Dieb Enterprises
06.2009 - Current
- Reduced response time for incoming inquiries by improving communication channels between the service department and customers.
- Managed departmental budgets effectively by monitoring expenses closely and making adjustments as needed throughout the fiscal year.
- Conducted regular inventory audits to maintain adequate stock levels while minimizing waste due to obsolescence or damage.
- Collaborated with other departments for seamless integration of services and improved overall customer experience.
Kitchen Manager
Chartwells Schools Dining Services
01.2005 - 06.2009
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Education
Jefferson College
Hillsboro, MOHigh School Diploma -
DeSoto High School
De Soto, MO06-1988
Skills
- Client relationship building
- Staff training and development
- Complaint handling
- Policy enforcement
- Scheduling and coordination
- Employee engagement
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
- Strategic planning
- Adaptability
Accomplishments
- Supervised team of 21 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Service Department Supervisor
Dieb Enterprises
06.2009 - Current
Kitchen Manager
Chartwells Schools Dining Services
01.2005 - 06.2009
Jefferson College
High School Diploma -
DeSoto High School
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