Kimberly MOSES
lincoln
Summary
Results-driven Store Manager with expertise in store operations and team leadership. Proven ability to enhance customer service and implement effective merchandising strategies that drive sales and improve operational efficiency.
Overview
5
5
years of professional experience
Work History
Store Manager
Caseys
Cole Camp
08.2021 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and mentored staff to enhance customer service skills.
- Oversaw inventory management and coordinated restocking efforts effectively.
- Developed employee schedules to optimize labor resources and improve efficiency.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Resolved customer complaints promptly to maintain satisfaction levels in-store.
- Conducted regular team meetings to communicate goals and promote collaboration.
- Maintained cleanliness and organization of the store environment for a welcoming atmosphere.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Education
High School Diploma -
South Barber
Kiowa, KS05-1980
Skills
- Store operations
- Inventory management
- Visual merchandising
- Performance metrics evaluation
- Cash handling
- Employee training
- Team leadership
- Customer service
Timeline
Store Manager
Caseys
08.2021 - Current
High School Diploma -
South Barber