Kimberly Lopez
Hazelwood
Summary
Dynamic professional with a proven track record in customer service and effective communication at Lopez Construction. Skilled in scheduling and organization while meeting deadlines. I excel in building strong client relationships and enhancing operational efficiency. Recognized for my ability to multitask and lead teams, ensuring high-quality service and client satisfaction.
Overview
5
5
years of professional experience
Work History
Housecleaner & Scheduler
SOL's Housecleaning
St. Louis
05.2022 - Current
- Full-time employee in a family-owned cleaning business.
- Communicated effectively with clients to address their needs and preferences.
- Schedule and manage weekly appointments for clients.
- Build long-term customer relationships through high-quality service.
- Followed specific client instructions for personalized cleaning services.
Administrative Assistant
Lopez Construction
St. Louis
01.2022 - Current
- Provided professional customer service by responding to phone calls and emails from clients, vendors, and subcontractors.
- Prepared and organized job proposals tailored to project specifications and client needs.
- Created and managed invoices to ensure timely billing and accurate financial records.
- Communicated effectively with clients and vendors regarding project updates.
Dog Sitter
Dog Sitter
St. Louis
01.2024 - Current
- Trusted by clients to provide reliable in-home dog care, including feeding, walking, and companionship.
- Responsible for staying overnight or for extended hours in clients' homes to ensure pets' well-being during owners' absence.
- Balanced dog-sitting duties alongside primary role as a house cleaner, demonstrating flexibility and strong client relationships.
- Maintained a clean and safe environment for pets.
Hostess
Prasino Restaurant
St. Charles
03.2021 - 04.2023
- Managed customer seating and reservations.
- Provided efficient takeout service and customer assistance.
- Utilized bilingual skills to translate for the Spanish-speaking kitchen staff.
- Developed strong multitasking and communication skills.
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Managed reservations efficiently to optimize seating arrangements and guest flow.
- Assisted in training new host staff on customer service and operational procedures.
Education
Bachelor of Science - Business Administration, Minor in Management
University of Missouri-St. Louis (UMSL)
St. Louis, MO05.2027
Associate of Arts Degree -
Saint Charles Community College
Cottleville, MO05.2025
High School Diploma -
Hazelwood West High School
Hazelwood, MO05.2023
Skills
- Customer service
- Effective communication
- Team collaboration
- Leadership
- scheduling
- Time management
- Multitasking
- Organization
Awards
- Phi Theta Kappa Honor Society Member, Recognized for academic excellence at Saint Charles Community College with a 3.8 GPA and consistent full-time enrollment.
- Hazelwood West High School 4.0 Club Award, Graduated with a perfect 4.0 GPA and maintained honor roll status all four years.
Volunteer Experience
- Iglesia Metodista La Trinidad, St. Louis, MO: Interpret for Spanish-speaking immigrants in church, Translated children's Bible lessons (English ↔ Spanish), helped immigrant families integrate into the church community.
- Methodist Churches of St. Louis - Food Pantry Program: , Organized and distributed food donations to low-income families.
Languages
- English
- Spanish
Notable Courses
- Financial Accounting (ACT-110): Learned the basics of balance sheets, cash flow statements, and income statements.
- Public Speaking (COM 106): Presented multiple professional speeches in front of the class.
- Principles Of Microeconomics (ECO-120): Learned about decision making behavior of households and firms.
- Microcomputer Applications (BTC-103): Learned the basics of Microsoft Word, Excel, and PowerPoint.
Timeline
Dog Sitter
Dog Sitter
01.2024 - Current
Housecleaner & Scheduler
SOL's Housecleaning
05.2022 - Current
Administrative Assistant
Lopez Construction
01.2022 - Current
Hostess
Prasino Restaurant
03.2021 - 04.2023
Bachelor of Science - Business Administration, Minor in Management
University of Missouri-St. Louis (UMSL)
Associate of Arts Degree -
Saint Charles Community College
High School Diploma -
Hazelwood West High School