Kimberly Johnson
Liberal
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
2
2
years of professional experience
2010
2010
years of post-secondary education
Work History
Assistant Manager
Dollar Tree
Lamar
10.2025 - Current
- Assisted in managing daily store operations and team activities.
- Coordinated inventory management and product restocking processes.
- Trained new staff on store policies and customer service expectations.
- Monitored sales floor for cleanliness and organization standards.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Money handling
Key Holder
Dollar General
Liberal
09.2024 - 10.2025
- Assisted customers with product selections and inquiries.
- Managed cash register operations and processed transactions accurately.
- Maintained store cleanliness and organization throughout shifts.
- Restocked shelves and ensured product displays were attractive.
- Supported inventory management by tracking stock levels.
- Trained new employees on store procedures and customer service standards.
- Monitored sales floor for customer needs and safety compliance.
- Collaborated with team members to enhance overall store performance.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Replenished merchandise displays throughout the store as needed.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Verified accuracy of register tills at beginning and end of shift.
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted in general housekeeping to maintain store image.
- Assisted customers with product selection and resolving complaints.
- Ensured store was opened and closed in a timely manner according to company policies.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Enforced safety regulations within the store environment to protect both employees and customers.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Collaborated with management to determine key tasks and delegate to staff members.
- Facilitated and developed lasting relationships with clients to increase client retention.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Monitored employee performance to ensure adherence to company policies and procedures.
- Ensured compliance with all company policies and procedures.
- Counted and balanced registers.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained, managed and motivated employees to promote professional skill development.
- Used Point of Sale register system to complete transactions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Processed credit card payments and counted back change and currency with accuracy rate.
Education
GED
Tahlequah, OKSkills
- Inventory management
- Cash handling
- Staff training
- Customer service
- Resets
- Time management
- Team leadership
Timeline
Assistant Manager
Dollar Tree
10.2025 - Current
Key Holder
Dollar General
09.2024 - 10.2025
GED