Kimberly Harper
Nixa
Summary
Experienced with strategic account management, cultivating long-term client relationships, and driving revenue growth. Utilizes effective communication and negotiation skills to align client needs with business objectives. Track record of successfully managing regional territories and leading teams to achieve high performance.
Overview
32
32
years of professional experience
Work History
Regional Account Manager
Marmic Fire and Safety
08.2023 - Current
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
- Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
- Developed robust sales pipelines by networking at industry events, actively pursuing leads, and nurturing professional connections.
Executive Account Manager
Building Controls and Services
11.2021 - 08.2023
- Consistently exceeded expectations regarding response time and professionalism when interacting with clients, solidifying their trust in the company.
- Collaborated effectively with cross-functional teams to address client needs and drive business growth.
- Maintained a deep understanding of industry trends, providing valuable insights to both clients and internal stakeholders.
- Onboarded new clients efficiently by guiding them through the process from initial contact to successful implementation of products or services.
- Conducted regular account reviews, identifying areas for improvement and implementing necessary changes for optimal performance.
Sales Manager
State Farm Insurance Inc
11.2019 - 11.2021
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Customer Development Manager
Johnson Controls
02.2015 - 11.2019
- Aligned department objectives with corporate goals, driving increased efficiency across all aspects of operations.
- Implemented process improvements that resulted in reduced costs without compromising service quality or customer satisfaction levels.
- Cultivated a high-performing team environment that prioritized individual growth, collaboration, and shared success.
- Championed change management initiatives aimed at modernizing legacy systems and streamlining operational workflows.
- Facilitated cross-departmental collaboration, fostering a culture of continuous learning and innovation.
Sales
State Farm Insurance Inc
05.1993 - 02.2019
- Achieved top sales performance by consistently meeting and exceeding monthly sales targets.
- Boosted sales performance by efficiently coordinating office tasks and supporting the sales team.
- Increased sales revenue through extensive market research and implementing effective sales strategies.
- Developed innovative branded marketing collateral for use by sales team in sales cycle process.
- Increased sales revenue by implementing effective sales strategies and optimizing operations.
Education
Bachelor of Science - Applied Behavior Analysis
Wichita State University
Wichita, KSSkills
- Geographic territory oversight
- Performance analysis
- Sales revenue enhancement
- Sector knowledge
- Engaging presentation skills
- Proficient in CRM software
- Client relationship management
Timeline
Regional Account Manager
Marmic Fire and Safety
08.2023 - Current
Executive Account Manager
Building Controls and Services
11.2021 - 08.2023
Sales Manager
State Farm Insurance Inc
11.2019 - 11.2021
Customer Development Manager
Johnson Controls
02.2015 - 11.2019
Sales
State Farm Insurance Inc
05.1993 - 02.2019
Bachelor of Science - Applied Behavior Analysis
Wichita State University
Similar Profiles
Michael ArbogastMichael Arbogast
Fire Suppression Technician at Marmic Fire and SafetyFire Suppression Technician at Marmic Fire and Safety
Jason StanfordJason Stanford
Superintendent at Marmic Fire and SafetySuperintendent at Marmic Fire and Safety
Jonathan HartlessJonathan Hartless
Sprinkler Pipe Fitter at Marmic Fire and SafetySprinkler Pipe Fitter at Marmic Fire and Safety
Courtney EgglestonCourtney Eggleston
Certified Clinical Medical Assistant (CCMA) at CoxHealthCertified Clinical Medical Assistant (CCMA) at CoxHealth
Bruce JohnsonBruce Johnson
Branch Manager at Rentokil-TerminxBranch Manager at Rentokil-Terminx