Kimberly Grice
Saint Louis
Overview
11
11
years of professional experience
1
1
Certification
Summary
Dedicated Home Health Aide and Childcare Provider with a proven track record of enhancing patient and child well-being at Advantage Home Health Care Inc. Excelled in patient care, including vital signs monitoring, and fostered emotional growth in children. Skilled in creating safe, nurturing environments, achieving a significant reduction in accidents. Demonstrated exceptional meal preparation abilities and behavioral support, ensuring comprehensive care and support.
Work History
Home Health Aide
Advantage Home Health Care Inc
10431 West Florissant Ave
02.2020 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Customer Service Executive
Kimberly Grice
1986 Lakeaire Dr
01.2018 - Current
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Childcare Provider
Kimberly Grice
1986 Lakeaire Dr
01.2014 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Provided emotional support and guidance to children during difficult times.
Education
High School Diploma -
Normandy High School
6701 St Charles Rk RdSkills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Light housekeeping
- Dressing assistance
- First aid and safety
- Bathing assistance
- Vital signs monitoring
- Behavioral support
- Patient transportation
- Patient advocacy
Certification
- First Aid Certification - American Red Cross.
- Home Care Aide Certification (HCA-C) - Department of Social and Health Services or equivalent state body.
- Basic Life Support (BLS) - American Heart Association.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Home Health Aide
Advantage Home Health Care Inc
02.2020 - Current
Customer Service Executive
Kimberly Grice
01.2018 - Current
Childcare Provider
Kimberly Grice
01.2014 - Current
High School Diploma -
Normandy High School