Kimberly Grice
Saint Louis
Overview
11
11
years of professional experience
1
1
Certification
Summary
Dedicated Home Health Aide and Childcare Provider with a proven track record of enhancing patient and child well-being at Advantage Home Health Care Inc. Excelled in patient care, including vital signs monitoring, and fostered emotional growth in children. Skilled in creating safe, nurturing environments, achieving a significant reduction in accidents. Demonstrated exceptional meal preparation abilities and behavioral support, ensuring comprehensive care and support.
Work History
Home Health Aide
Advantage Home Health Care Inc
02.2020 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Customer Service Executive
Kimberly Grice
01.2018 - Current
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Childcare Provider
Kimberly Grice
01.2014 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Provided emotional support and guidance to children during difficult times.
Education
High School Diploma -
Normandy High School
6701 St Charles Rk RdSkills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Light housekeeping
- Dressing assistance
- First aid and safety
- Bathing assistance
- Vital signs monitoring
- Behavioral support
- Patient transportation
- Patient advocacy
Certification
- First Aid Certification - American Red Cross.
- Home Care Aide Certification (HCA-C) - Department of Social and Health Services or equivalent state body.
- Basic Life Support (BLS) - American Heart Association.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Home Health Aide
Advantage Home Health Care Inc
02.2020 - Current
Customer Service Executive
Kimberly Grice
01.2018 - Current
Childcare Provider
Kimberly Grice
01.2014 - Current
- First Aid Certification - American Red Cross.
- Home Care Aide Certification (HCA-C) - Department of Social and Health Services or equivalent state body.
- Basic Life Support (BLS) - American Heart Association.
High School Diploma -
Normandy High School
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