Kimberly Culver

• Assisted customers with product selection and provided knowledgeable recommendations.
• Maintained accurate inventory records and organized stock on shelves.
• Processed sales transactions efficiently using point-of-sale systems.
• Responded to customer inquiries and resolved issues promptly.
• Educated customers about horse care products and services offered.
• Participated in team meetings to discuss sales strategies and promotions.
• Ensured a clean and welcoming shopping environment for customers.
• Helped customers find specific products, answered questions, and offered product advice.
• Greeted customers and provided exceptional customer service.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Handled customer complaints in a professional manner.
• Answered incoming telephone calls to provide store, products and services information.
• Provided accurate information about products, prices and services.

• Designed individualized riding programs for clients with various disabilities.
• Instructed riders on proper techniques and safety protocols during sessions.
• Coordinated with therapists to integrate therapeutic goals into riding activities.
• Managed horse care and maintenance to ensure safe riding environments.
• Led group lessons, promoting teamwork and communication among participants.
• Trained volunteers in safety guidelines and instructional methods for sessions.
• Assessed rider progress and adjusted programs based on individual needs.
• Developed engaging lesson plans that fostered skill development and confidence.
• Assessed client's performance throughout their program to measure progress towards established goals.
• Communicated regularly with parents and guardians regarding their child's progress in the program.
• Instructed volunteers in proper horse handling techniques as well as how to work with riders safely and effectively.
• Developed individualized lesson plans for each student based on their needs and abilities.
• Assisted in the training of horses used for therapeutic riding activities.
• Monitored the safety of the students during lessons, ensuring that all safety protocols were followed.
• Performed administrative duties such as completing paperwork and submitting reports.
• Maintained records of student progress and reported changes in behavior or attitude to supervisor.
• Organized and supervised group sessions, including warm-up exercises, games, and educational activities related to therapeutic riding.
• Taught basic riding skills such as mounting and dismounting; balance; steering; posting; turning; stopping; trotting; cantering; galloping; jumping small obstacles.
• Ensured that all necessary resources were available before each session began.
• Participated in continuing education courses related to therapeutic riding instruction.
• Created an environment conducive to learning by providing positive reinforcement when appropriate.
• Implemented safety guidelines and emergency procedures at all times while working with horses and riders.
• Educated clients about horse anatomy, grooming techniques, tack fitting methods, feeding habits and nutritional requirements.
• Provided therapeutic riding instruction to individuals with physical and mental disabilities.
• Paired rider with equine partner for lessons based on temperament, personality and experience.
• Monitored rider safety, discussing helmets, whips, boots and saddles.
• Instructed participants on balanced riding fundamentals essential to rider and horse safety.
• Advised participants on proper health care, nutrition, feeding and grazing of horses.

• Prepared ingredients for cooking classes and demonstrations.
• Assisted chefs with meal preparations and kitchen organization.
• Maintained cleanliness and sanitation of kitchen equipment and surfaces.
• Stocked inventory with fresh ingredients and supplies as needed.
• Supported the setup and breakdown of cooking stations for classes.
• Followed food safety guidelines to ensure safe food handling practices.
• Collaborated with team members to streamline kitchen operations effectively.
• Provided exceptional customer service during cooking class interactions.
• Assisted cooks with meal preparation tasks including washing vegetables, cutting meats, weighing ingredients for recipes and portioning meals for customers.
• Maintained cleanliness and organization of kitchen stations and storage areas.
• Supported chefs in managing food preparation to achieve precise plating and presentation.
• Performed basic maintenance duties such as cleaning floors or walls.

I built and maintained relationships between healthcare organizations (like hospitals) and referring physicians, acting as a bridge to increase patient referrals, improve communication, and grow market share by promoting services, understanding provider needs, and developing strategic growth plans.

I focused on physician relations, driving business through strong, data-driven connections.

Core Responsibilities:

• Relationship Building: Meet with primary care physicians (PCPs) and specialists to build trust and rapport, understanding their practice and patient needs.
• Referral Growth: Develop and implement strategies to increase patient referrals to the health system's specialists and services.
• Communication Bridge: Facilitate communication between referring doctors and hospital teams, ensuring smooth patient care transitions and addressing concerns.
• Marketing & Sales: Promote the organization's services, new treatments, and capabilities through presentations, marketing materials, and events.
• Data Analysis: Track referral patterns, analyze market data, and report on the success of referral programs to supervisors.
• Provider Education: Educate physicians and their staff on new procedures, technologies, and how to best utilize the organization's services.
• Business Development: Identify new opportunities for growth, expand the network, and contribute to revenue increase.

Key Skills:

• Strong interpersonal, communication, and presentation skills.
• Sales and negotiation abilities.
• Understanding of the local healthcare market and referral processes.
• Data analysis and reporting.

• Coordinated patient care activities for transplant candidates and families.
• Managed documentation for organ transplant processes and patient records.
• Communicated with healthcare teams to ensure timely patient evaluations.
• Scheduled appointments for pre-transplant assessments and follow-ups.
• Educated families on transplant procedures, risks, and post-operative care.
• Facilitated meetings between transplant teams and medical staff to discuss cases.
• Assisted in the development of patient care protocols for transplant services.
• Assisted in the coordination of organ donor and recipient matching processes.
• Prepared documents necessary for organ allocation requests from United Network for Organ Sharing.
• Scheduled appointments for pre-transplant evaluation tests such as imaging studies, laboratory tests, endoscopy exams and psychological assessments.
• Monitored patient progress throughout transplant process.
• Maintained accurate records of patient information, including medical history, lab results and medications.
• Participated in multidisciplinary team meetings to discuss complex cases involving ethical considerations.
• Evaluated patients' vital signs or laboratory data to determine emergency intervention needs.
• Educated patients and families on health maintenance and disease prevention.

• Coordinated patient care across multidisciplinary teams and departments.
• Developed and implemented care plans tailored to individual patient needs.
• Facilitated communication between patients, families, and healthcare providers.
• Conducted assessments to evaluate patient health status and needs.
• Managed scheduling for appointments and follow-up visits efficiently.
• Educated patients on treatment options and self-care techniques.
• Maintained accurate medical records in compliance with regulations.
• Managed patient records according to HIPAA guidelines while ensuring confidentiality of information.
• Facilitated communication between members of the interdisciplinary team regarding patient needs and progress towards goals.
• Educated patients on health promotion and disease prevention strategies.

• Provided direct patient care in high-acuity pediatric settings.
• Monitored vital signs and assessed patient conditions regularly.
• Administered medications and treatments as prescribed by physicians.
• Collaborated with interdisciplinary teams for comprehensive patient management.
• Educated families on care plans
• Implemented infection control protocols to ensure patient safety.
• Assisted in emergency procedures and critical interventions as needed.
• Documented patient progress and maintained accurate medical records.
• Collaborated with multidisciplinary team members to develop individualized plans of care for each patient.
• Assessed pain levels using age-appropriate scales and implemented interventions accordingly.
• Provided compassionate end-of-life care for terminally ill children.
• Monitored patient vital signs and oxygen saturation levels.
• Provided nursing care for critically ill pediatric patients in a PICU setting
• Performed physical assessments on pediatric patients.
• Maintained current knowledge of evidence-based practice guidelines for pediatric intensive care unit nursing care.
• Attended continuing education classes and conferences related to critical care nursing practices.
• Assessed family dynamics, identified psychosocial needs, provided emotional support, and referred families for additional services when necessary.
• Educated patients and families about their medical conditions, treatments, and self-care skills.
• Administered intravenous medications and monitored response to treatment.
• Participated in multidisciplinary rounds to discuss patient status and plan of care changes.
• Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Detected emerging problems by monitoring patients' behavior, vital signs and fluid intake and output.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Checked on patients regularly to track progress with treatments, changes in symptoms and need for emergency interventions.
• Evaluated patient vital signs and laboratory data to assess needs and provide emergency interventions.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.