Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Sales / Marketing Manager
Bluegreen Resorts / Hilton
Saint Charles
09.2021 - 06.2025
Coordinated efforts between the Marketing Department and Sales Team in order to maximize revenue potential from each sale opportunity.
Developed internal training programs aimed at increasing efficiency and accuracy of sales representatives.
Developed and implemented successful sales strategies to increase revenue.
Maintained accurate records of all sales activities within the CRM system.
Created and maintained relationships with key clients to ensure customer satisfaction.
Motivated and mentored employees to increase knowledge, skills and career potential within company.
In-House Sales
Sunterra / Diamond Resorts
Branson
08.2003 - 09.2021
Helped customers find specific products, answered questions, and offered product advice.
Processed transactions using a point-of-sale system.
Answered incoming telephone calls to provide store, products and services information.
Provided accurate information about products, prices and services.
Built and maintained relationships with peers and upper management to drive team success.
Sold various products by explaining unique features and educating customers on proper application or usage.
Car Salesperson
Robertson Palmdale Honda
Palmdale
05.1993 - 06.2020
Assisted customers in selecting vehicles that fit their needs and preferences.
Conducted test drives to showcase vehicle features and performance.
Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Maintained up-to-date knowledge of Honda vehicles and industry trends.
Collaborated with finance teams to process customer applications efficiently.
Handled customer inquiries and resolved issues to ensure satisfaction.
Developed relationships with potential buyers through phone calls and emails.
Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
Education
Associate of Arts -
Antelope Valley College
Lancaster, CA
Skills
Sales strategy
Customer relationship management
Market analysis
CRM management
Employee training
Revenue forecasting
Client engagement
Negotiation skills
CRM software
Sales presentations
Team leadership
Sales tracking
Time management abilities
Communication skills
Team recruiting and onboarding
Accomplishments
Received several achievement awards for Top Sales Person of the year.
Exceeded targets for the year.
Certification
Honda Certified Sales Person
My interests
Volunteer time at animal shelters, adopt fur babies when in need.
Manager of In-House Sales at Hilton Grand Vacations Club / Bluegreen Vacation CManager of In-House Sales at Hilton Grand Vacations Club / Bluegreen Vacation C