Kiah Hurt
Independence
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
8
8
years of professional experience
Work History
Price Chopper
Mckeever Enterprises Inc.
11.2023 - 02.2024
- Maintained a balanced a cash drawer
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Actively engaged customers with store promotions and incentive programs
- Restocked and organized merchandise in front lanes.
Cashier
Maggie Moo’s and Great American Cookies
06.2021 - 09.2023
- Operated cash register to record transactions accurately and efficiently.
- Took phone calls and documented online orders with verbatim accuracy.
- Maintained proper knowledge and practice of food-handling procedure and approved sanitization methods.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized product in front window
- Answered questions about available merchandise and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Mentored new team members on POS system operation and customer service strategies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Manually lifted up to 30 pounds at once
Front End Associate
E.W. James And Sons
03.2020 - 05.2020
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Scanned/Registered items using POS system
- Bagged groceries
- Counted back change accurately to customer, checking multiple times for error
- Facilitated Checks, WIC, money orders, etc..
- Processed returns and exchanges
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Desk Assistant
University Of Memphis - Lambuth
08.2016 - 05.2019
- Surveillance of all public resident areas – reporting to campus authorities in event of incident
- Checked in residents and their guests during appropriate hours
- Filed building maintenance issues to appropriate staff.
- Provided specific information about campus buildings and surrounding city
- Delivered administrative support to office staff, promoting excellence in office operations.
- Greeted guests in with friendliness and professionalism.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Created and updated physical attendance records and digital files to maintain current, accurate and compliant documentation of incoming and outgoing guests.
- Checked all incoming peoples for proper identification to ensure building security.
- Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
Education
Bachelor’s Degree - Organismal Biology
University of Tennessee Martin
Martin, TN05.2022
Some College (No Degree) -
University of Memphis - Lambuth
Jackson, TNHigh School Diploma -
South Gibson County High School
Medina05.2016
Skills
- Media preparation
- Practice in sterile techniques
- Operation of PCR (Polymerase Chain Reaction) machines
- Centrifugation
- Gel Electrophoresis
- Proper labeling, transportation, and storage of lab specimens according to time and date received
- Breed and maintain population of drosophila
- Prior experience handling small animals (primarily reptiles) in both lab and field setting
- Communicating biological research findings using scientific writing
- Polite approach to customer service
- Extreme caution to detail
- Electronic/Paper data entry
- Frequent experience lifting and carrying field equipment over long distance
- Polite and efficient written and verbal communication
- Self-management and maintenance of clean and orderly working environment
- Critical thinking/problem-solving
- Time management and multitasking
Timeline
Price Chopper
Mckeever Enterprises Inc.
11.2023 - 02.2024
Cashier
Maggie Moo’s and Great American Cookies
06.2021 - 09.2023
Front End Associate
E.W. James And Sons
03.2020 - 05.2020
Desk Assistant
University Of Memphis - Lambuth
08.2016 - 05.2019
Bachelor’s Degree - Organismal Biology
University of Tennessee Martin
Some College (No Degree) -
University of Memphis - Lambuth
High School Diploma -
South Gibson County High School
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