Christian Nielsen
Defiance
Summary
Dedicated server with exceptional customer service skills, ensuring guest satisfaction through prompt responses and effective communication.
Overview
6
6
years of professional experience
Work History
Server
First Watch
03.2026 - Current
- Delivered exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Collaborated with kitchen staff to ensure timely and accurate order delivery, enhancing operational efficiency.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for guests.
- Assisted in training new servers on menu items and service protocols to improve team performance.
Room Service Assistant
St. Luke's Hospital
06.2024 - 03.2026
- Delivered prompt and courteous room service to patients, ensuring satisfaction with meal selections.
- Assisted in managing daily inventory of food and supplies, contributing to seamless operations.
- Collaborated with kitchen staff to communicate special dietary requirements effectively.
- Maintained cleanliness and organization of service areas, enhancing efficiency and safety standards.
Security Officer
Allied Universal Security
12.2023 - 05.2024
- Conducted thorough inspections of premises to identify potential security risks or vulnerabilities.
- Implemented access control measures, ensuring authorized entry into restricted areas.
- Maintained accurate logs of daily activities, incidents, and responses for reporting purposes.
- Collaborated with law enforcement during investigations to provide detailed reports and evidence.
Front Desk Associate
Planet Fitness
08.2022 - 08.2023
- Greeted and assisted members, ensuring a welcoming and efficient front desk experience.
- Managed membership inquiries, resolving issues promptly to enhance member satisfaction.
- Processed new memberships and renewals using club management software effectively.
- Conducted facility tours for potential members, highlighting key features and services offered.
Checker
Schnucks
09.2020 - 08.2022
- Conducted thorough inspections of products to ensure quality and compliance with company standards.
- Operated scanning equipment to accurately process incoming and outgoing inventory.
- Collaborated with team members to maintain efficient workflow and minimize errors.
- Trained new employees on operational procedures and safety protocols to ensure adherence.
Education
No Degree -
Maryville University of Saint Louis
St. Louis, MONo Degree -
St Charles Community College
Saint Charles, MOHigh School Diploma -
Francis Howell High School
Saint Charles, MO06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
First Watch
03.2026 - Current
Room Service Assistant
St. Luke's Hospital
06.2024 - 03.2026
Security Officer
Allied Universal Security
12.2023 - 05.2024
Front Desk Associate
Planet Fitness
08.2022 - 08.2023
Checker
Schnucks
09.2020 - 08.2022
No Degree -
Maryville University of Saint Louis
No Degree -
St Charles Community College
High School Diploma -
Francis Howell High School