Summary
Overview
Work History
Education
Skills
Timeline
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Kha'Miyah Clark

St Louis

Summary

Dynamic and results-driven professional with extensive experience in customer service at Wendy's. Recognized for enhancing customer satisfaction through effective problem-solving and clear communication. Proven ability to train and mentor team members while maintaining a positive attitude and attention to detail. Skilled in cash handling and fostering teamwork to achieve operational excellence.

Overview

3
3
years of professional experience

Work History

Team Member

Wendys Fast Food
03.2024 - Current
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Increased sales through effective product placements and persuasive communication skills.

Front End Associate

Walmart
10.2024 - 12.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
  • Boosted customer loyalty, remembering regular customers' names and preferences.

Team Member

Wendy's
08.2023 - 02.2024
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

Team Member

SUBWAY®Restaurants
09.2022 - 08.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.

Education

High School Diploma -

Theodore Roosevelt High School
3230 Hartford St, St. Louis, MO 63118
05-2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Cash handling
  • Flexible schedule
  • Leadership qualities

Timeline

Front End Associate

Walmart
10.2024 - 12.2024

Team Member

Wendys Fast Food
03.2024 - Current

Team Member

Wendy's
08.2023 - 02.2024

Team Member

SUBWAY®Restaurants
09.2022 - 08.2023

High School Diploma -

Theodore Roosevelt High School

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Kha'Miyah Clark