Khadra Hiis
North Kansas City
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
3
3
years of professional experience
Work History
Property Manager
Private
03.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Realtor
Keller Williams reality north
02.2024 - Current
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Answered inquiries from potential buyers regarding features of property listings.
- Assisted clients in obtaining financing options such as mortgages or loans.
- Generated leads through networking activities, cold calling prospects, referrals.
- Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
Caregiver
Amazing Home Health
02.2024 - 02.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Service Representative
CVS Healthcare
06.2023 - 01.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Customer Service Representative
Walgreens pharmacy
05.2022 - 05.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Manager
CVS
10.2023 - 04.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Business Administration
Metropolitan Community College - Kansas City
Kansas City, MOSkills
- Pricing negotiation
- Social Media Marketing
- Networking and prospecting
- Leasing and sales
- Client Relations
- Price Structuring
- Negotiation
- Property Research
Education and Training
true
Timeline
Property Manager
Private
03.2024 - Current
Realtor
Keller Williams reality north
02.2024 - Current
Caregiver
Amazing Home Health
02.2024 - 02.2025
Manager
CVS
10.2023 - 04.2024
Customer Service Representative
CVS Healthcare
06.2023 - 01.2024
Customer Service Representative
Walgreens pharmacy
05.2022 - 05.2023
Business Administration
Metropolitan Community College - Kansas City