Kevin Menapace
Joplin,MO
Summary
Dynamic leader with extensive experience in team management, operations, and customer service, complemented by a solid foundation in welding and fabrication. Proven ability to blend hands-on problem-solving skills with strategic leadership to drive team performance and operational efficiency. Committed to delivering reliable results and fostering a collaborative work environment, ready to excel in a management role that values innovation and accountability.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Welder/Fitter
Thermal Engineering Inc.
Joplin, MO
08.2018 - Current
- Trusted to run specialized operations including the Stress Oven and Overlay repair processes, ensuring projects meet strict safety and quality standards.
- Coordinated complex tasks such as blueprint interpretation, crane and forklift operation, and layout/fit preparation, demonstrating leadership in both planning and execution.
- Consistently maintained production goals by balancing efficiency with precision on mission-critical work.
- Operated MIG and TIG welding machines to produce high-quality welds on various materials.
- Interpreted blueprints and technical drawings to ensure precise fabrication of components.
- Conducted routine maintenance on welding equipment to maintain operational efficiency.
- Collaborated with engineering teams to troubleshoot and resolve welding issues promptly.
- Mentored junior welders, providing guidance on techniques and best practices for quality assurance.
- Implemented process improvements that enhanced workflow efficiency and reduced rework time.
- Ensured compliance with safety regulations, promoting a safe working environment for all team members.
- Performed final inspections of welded products, guaranteeing adherence to industry standards and specifications.
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Mentored junior welders, sharing knowledge to enhance their skill sets and career development.
- Streamlined work processes through effective communication with supervisors and team members about project requirements and progress updates.
Supervisor of Operations
Teleperformance
Joplin, MO
01.2018 - 08.2018
- Coached staff in upwards of 40 employees to meet productivity goals and quality metrics, improving customer satisfaction and reducing errors..
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
- Led team performance evaluations, providing constructive feedback to enhance employee development.
- Managed scheduling and resource allocation to optimize workflow across multiple departments.
- Collaborated with cross-functional teams to develop strategic initiatives aligned with business objectives.
- Trained and mentored new supervisors on best practices and operational standards.
- Analyzed performance metrics to identify areas for improvement and drive data-driven decisions.
- Coordinated staff training programs to enhance skills and ensure adherence to quality standards.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
Assistant Store Manager
Harbor Freight Tools
Joplin MO
02.2011 - 04.2015
- Directed a team of up to 20 employees, maintaining operational excellence and customer satisfaction in a high-volume retail environment.
- Delegated tasks and developed staff to strengthen accountability and teamwork..
- Led daily store operations, ensuring efficient workflow and adherence to company standards.
- Developed and implemented training programs for new staff, enhancing team performance and customer service.
- Streamlined inventory management processes, improving stock accuracy and reducing discrepancies.
- Collaborated with department managers to optimize merchandising strategies, driving sales growth and customer engagement.
- Analyzed sales data to identify trends, informing strategic decisions for promotional initiatives and staffing needs.
- Mentored junior staff in operational protocols, fostering a culture of continuous improvement and accountability.
- Implemented cost-saving measures through process improvements, contributing to overall profitability of the store operations.
- Engaged with store manager to create comprehensive strategies focused on increasing sales performance and improving operational processes.
- Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
- Fostered a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising, and general store operations.
- Maintained visual merchandising standards throughout the store to create an appealing shopping environment for customers.
- Played a key role in achieving consistently high customer satisfaction ratings by addressing concerns promptly and providing solutions that exceeded expectations.
- Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
- Executed successful store opening and closing procedures, ensuring all tasks were completed accurately and on time.
- Communicated issues and challenges to corporate leadership, providing possible solutions.
- Implemented loss prevention strategies to minimize shrinkage and increase overall profitability.
- Assisted in the recruitment, hiring, and onboarding process to build a high-performing team of sales associates.
Education
ASME Certificate - Welding
Franklin Technology Center
Joplin05-2018
High School Diploma -
Joplin High School
Joplin, MO05.2001
Skills
- Fabrication
- Retail Sales and Management
- Blueprint reading
- Critical thinking
- Flux-cored arc welding
- Welding procedure specification
- Welding position proficiency
- Welding symbols
- Precision measuring
- Heat treatment
- Special alloys
- Non-destructive testing
- Time management
- Quality assurance
- OSHA compliance
- Inspection protocols
Certification
- Certified ASME, Thermal Engineering International - 2018-Current
Timeline
Welder/Fitter
Thermal Engineering Inc.
08.2018 - Current
Supervisor of Operations
Teleperformance
01.2018 - 08.2018
Assistant Store Manager
Harbor Freight Tools
02.2011 - 04.2015
High School Diploma -
Joplin High School
ASME Certificate - Welding
Franklin Technology Center