Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Demery

Licking

Summary

Professional with strong background in correctional facility operations, prepared to contribute effectively to maintaining order and safety. Skilled in crisis management, inmate supervision, and security protocols. Reliable team player with focus on collaboration and achieving results, adaptable to changing needs. Known for leadership, integrity, and excellent communication skills.

Overview

13
13
years of professional experience

Work History

Correctional Sergeant

Missouri Department Of Corrections
07.2024 - Current
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
  • Supervised [Number] employees and performance of tasks and managed [Number] offenders.
  • Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
  • Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
  • Completed daily work report sheets and delegated tasks to employees.
  • Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
  • Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.

Machine Operator

Unilever United States Inc.
11.2023 - 06.2024
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.

Mechanic

Chrysler Dodge Jeep Ram
08.2023 - 11.2023
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

Correctional Officer

Department of Corrections
10.2022 - 08.2023
  • I maintained security and the control of the housing units that I was assigned to. I filed daily paperwork, and reported any issues to my supervisors.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.

Assistant Manager

Big O Tires & Service Center
04.2022 - 10.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Mechanic

Walmart
12.2021 - 04.2022
  • I was a pm technician, where I repaired trailers
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
  • Participated in ongoing training programs to stay current on industry trends and best practices.

Service Manager

Red Auto Sales
04.2021 - 12.2021
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
  • Increased overall revenue by upselling additional services and products during routine maintenance visits.
  • Improved customer satisfaction by implementing streamlined service processes and staff training programs.
  • Implemented inventory management systems to reduce costs and increase efficiency in the service department.
  • Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
  • Continuously reviewed service offerings to identify areas for improvement or expansion based on market trends or customer feedback.
  • Negotiated with vendors to secure best prices for parts and supplies.
  • Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.

Master Technician

Leggett & Platt Fashion Bed Group
02.2020 - 04.2021
  • Fixed and repaired machines as well as maintained bed and bed sizes
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Ensured accurate documentation of production data for analysis and continuous improvement efforts.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
  • Increased production efficiency by meticulously calibrating machinery before each shift.
  • Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
  • Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
  • Responded quickly to any malfunctions or breakdowns in machinery, minimizing disruptions to overall production timelines.
  • Sustained high levels of accuracy in assembly tasks, resulting in fewer defects and returns from customers.
  • Maintained equipment performance by lubricating and cleaning components.

Service Manager

Big O Tires
04.2017 - 01.2020
  • I maintained Inventory and wrote quotes for customers and handled discrepancies with customers and pricing
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Analyzed service reports to identify areas of improvement.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
  • Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
  • Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
  • Implemented strategies to increase customer service satisfaction ratings.
  • Monitored service staff performance and provided feedback for improvement.

Manager

New Life Homeless Shelter
03.2014 - 12.2017
  • Managed and motivated residents to be productive and engage in finding work, housing, vehicle.
  • Maintained professional, organized, and safe environment for the residents.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Advocated for clients to assure respected rights and wishes.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
  • Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
  • Facilitated group therapy sessions to build supportive, communicative client networks.
  • Facilitated multidisciplinary team meetings to ensure cohesive support strategies for clients.

Store Manager

Jiffy Lube
01.2012 - 03.2014
  • I maintained inventory, managed employees and hired and ordered products
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Education

High school diploma -

Webb City High School
Webb City, MO
12.2011

Skills

  • Tire Service
  • Oil Change
  • Mechanic Experience
  • Automotive Repair
  • Warehouse Distribution Experience
  • Brake Repair
  • Suspension
  • Transmissions
  • Alignment
  • Automotive Diagnostics
  • Mechanical Knowledge
  • Vehicle Maintenance
  • Welding
  • Auto service management
  • 6 years Facilities Maintenance
  • Service Technician Experience
  • Microsoft Word
  • Microsoft Office
  • De-escalation techniques
  • Emergency response
  • Body searches
  • Policy enforcement
  • Staff supervision
  • Officer training
  • Security protocols
  • Conflict management
  • Rule enforcement
  • Surveillance monitoring
  • Inmate supervision
  • Restraint techniques
  • Security procedures
  • Rules of conduct
  • Administration
  • Crisis management
  • Training and mentoring
  • Goal oriented
  • Customer service
  • Attention to detail
  • Decision-making
  • Complex Problem-solving
  • Employee motivation
  • Inventory control
  • Staff development
  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Organization and multitasking
  • Documentation and reporting
  • Relationship building
  • Conflict resolution
  • Positive attitude
  • Email and telephone etiquette
  • Client advocacy
  • Case planning

Timeline

Correctional Sergeant

Missouri Department Of Corrections
07.2024 - Current

Machine Operator

Unilever United States Inc.
11.2023 - 06.2024

Mechanic

Chrysler Dodge Jeep Ram
08.2023 - 11.2023

Correctional Officer

Department of Corrections
10.2022 - 08.2023

Assistant Manager

Big O Tires & Service Center
04.2022 - 10.2022

Mechanic

Walmart
12.2021 - 04.2022

Service Manager

Red Auto Sales
04.2021 - 12.2021

Master Technician

Leggett & Platt Fashion Bed Group
02.2020 - 04.2021

Service Manager

Big O Tires
04.2017 - 01.2020

Manager

New Life Homeless Shelter
03.2014 - 12.2017

Store Manager

Jiffy Lube
01.2012 - 03.2014

High school diploma -

Webb City High School

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Kevin Demery