Keri Showers
Columbia
Summary
An experienced office manager with over 22 years of proven success in managing operations and collaborating with employees to ensure business efficiency. Eager to transition into a new career path where I can apply my strong organizational skills, adaptability, and attention to detail. Motivated to learn new skills and contribute to the growth and success of a dynamic team at Veteran's United!
Overview
22
22
years of professional experience
Work History
OFFICE MANAGER
WITHROW ELECTRIC, INC
12.2002 - Current
- Project Coordination & Oversight: Managed the business side of a small, family-owned business that grossed $1-$3 million annually, with over 2,000 electrical jobs & projects any given year. This included all administrative aspects from scheduling to billing and client communication.
- Process Improvement: Identified and implemented key operational improvements, in order to reduce costs while improving efficiency and service quality.
- Customer Relationship Management: Fostered long-term relationships with clients, ensuring high levels of satisfaction and repeat business.
- Financial Oversight: Managed office finances, including accounts payable/receivable, payroll, and budget tracking, helping to reduce overhead costs and improve financial accuracy.
- Benefits & Payroll Administration: Handled employee benefits enrollment, while maintaining employee records, ensuring proper documentation of leave, benefits, and attendance and submitted payroll for accurate processing.
Education
Bachelor of Science - Business Administration
Columbia College
Columbia, MO05-2003
Skills
- Skilled at maintaining customer satisfaction and resolving issues to strengthen business relationships
- Problem solving ability to identify inefficiencies, create solutions, and implement streamlined processes
- Successful working within tight deadlines and a fast-paced environment
- A quick learner who is self-motivated, with a strong sense of personal responsibility and adaptability
- Organized and detail-oriented with a strong work ethic
- Strong organizational and time management skills while managing multiple projects
Timeline
OFFICE MANAGER
WITHROW ELECTRIC, INC
12.2002 - Current
Bachelor of Science - Business Administration
Columbia College
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