Detail-oriented professional with a background in customer service and administrative support. Recognized for exceptional work ethic and ability to manage time effectively, ensuring a safe and organized environment while enhancing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Cashier
Caseys General Stores Inc
Belle
08.2020 - Current
Processed customer transactions accurately and efficiently using point-of-sale systems.
Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
Maintained clean and organized checkout area to promote safety and efficiency.
Assisted in inventory management by restocking shelves and monitoring product availability.
Trained new cashiers on operational procedures and customer service best practices.
Assisted customers with returns, refunds and resolving transaction issues.
Secretary
Gorrell Electric, LLC
Bland
05.2017 - Current
Organized and maintained filing systems to ensure data accessibility and compliance.
Assisted in the preparation of reports, presentations, and documents for management review.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Entered data into system and updated customer contacts with information to keep records current.
Lead Cashier
Amoco BP
New Florence, MO
06.2014 - 05.2017
Data Entry
Accounts Payable
Supervised daily cash operations, ensuring accuracy and compliance with company policies.
Trained and mentored new cashiers on register systems and customer service protocols.
Managed cash drawer audits, ensuring discrepancies were addressed promptly and accurately.
Streamlined the checkout process for faster service, leading to increased customer loyalty.