Kenneth Reeves

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Identified plans and resources required to meet project goals and objectives.
• Provided detailed project status updates to stakeholders and executive management.
• Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
• Proved successful working within tight deadlines and a fast-paced environment.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.

• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Keyed in customer contacts and delivery dates to update details in company databases.
• Managed office inventory and placed new supply orders.
• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
• Coordinated office activities and operations to secure efficiency and compliance with company policies.
• Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
• Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
• Directed and oversaw office personnel activities.
• Solicited vendor quotes to determine optimal material purchase pricing.
• Managed office budget to handle inventory, postage and vendor services.
• Conferred with business leaders to evaluate needs and strategize operational improvements.
• Drafted manuals and resources for identifying access to services.

I manage all incoming tanker washes, equipment, and employees.

• Ensure the safety of all assigned personnel, equipment and facility at all times
• Maintain accountability of all assigned personnel at all times
• Ensure the proper sanitation of all tankers following the JPA Guidelines
• Ensure the HACCP Plan is followed and corrective actions implemented as necessary
• Initiate startup procedures each shift as written in the foot Safety Program Guide
• Proper mixing and testing of all chemicals as prescribed by the chemical manufacturer
• Inspection and signoff of the following logs and checklist each shift:

• Worked closely with drivers when there was an accident. I collected all information pertaining to accidents. I then evaluated whether or not, the insurance company need to be involved or if i could resolve the issue.

• I oversaw the construction of a new terminal.
• Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
• Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
• Devised strategic plan for design of project, focusing on function and delivering timely completion.

• I dealt with drivers and customers that had issues with there trucks, tankers, and load issues after hours.

• Created new customer accounts in company billing system to enable incoming payments and document service issues. I also processed billing information to customers for collection.

• I drove tankers in to the wash bay and with a power washer, cleaned the inside of the tanker and the outside.