Kennedy Kohl
Ballwin
Summary
Motivated and dependable senior at the University of Missouri, pursuing a Bachelor of Science in Business Administration, with an emphasis in Management, expected graduation August 2026. Dedicated to delivering exceptional customer service, building strong client relationships, and driving sales growth. Known for strong communication skills, a positive attitude, and a hands-on approach to achieving business goals.
Overview
5
5
years of professional experience
Work History
Sales Associate (Seasonal)
Rally House
Columbia
09.2025 - Current
- Acted as a frontline brand representative, communicating effectively with customers to resolve issues, and maintain a positive brand image.
- Collaborated with team members and management to align sales strategies with store goals and customer needs.
- Handled customer inquiries and resolved issues promptly and professionally.
- Managed inventory levels and organized merchandise displays effectively.
Lead Server (Seasonal)
Wildwood Pub and Grill
St. Louis
09.2020 - Current
- Developed and implemented strategies to resolve customer complaints quickly and effectively, ensuring a positive experience for the customer, even during a high-pressure situation.
- Worked as a primary liaison between customers and management during service, ensuring clear communication and swift resolution of issues.
- Regularly monitored customer feedback and reviews to identify potential service issues, proactively addressing concerns to maintain a positive reputation.
- Trained new servers on menu offerings and customer service techniques.
Education
Bachelor of Science - Business Administration
University of Missouri
Columbia, Missouri08-2026
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Sales strategies
- Inventory management
- Communication skills
On Campus Involvement
Mizzou Alpha Phi Omicron |Columbia, MO
Bid Day Chair
01/20/24-08/24,
- Coordinated with executive board and university officials on chapter events, ensuring alignment with public perception and brand values.
Mizzou Alpha Phi Omicron | Columbia, MO
Blood Liason
08/24-10/24
- Coordinated and managed scheduled blood donation times for sorority members and paired fraternity partners.
- Ensured timely participation and smooth operations of the donation process.
- Facilitated communication between donors and the organizing team to maximize event efficiency and engagement.
Timeline
Sales Associate (Seasonal)
Rally House
09.2025 - Current
Lead Server (Seasonal)
Wildwood Pub and Grill
09.2020 - Current
Bachelor of Science - Business Administration
University of Missouri