Kendra Hoyt
Sales Associate
Kansas City,MO
Summary
Experienced real estate professional dedicated to assisting individuals and families in achieving homeownership. Offering 8 years of expertise in home buying, financial counseling, and client advocacy. Passionate about empowering others through education, financial planning, and strategic guidance. Valuable asset in navigating the complex process of purchasing a home and ensuring client needs are met.
Overview
8
8
years of professional experience
13
13
years of post-secondary education
Work History
Property Management Coordinator
Mercy Hospital
09.2023 - Current
- Review Landlord operating expense/CAM reconciliations to assure Lease compliance and initiate payment requests
- Review Landlord rent statements to verify charges
- Track rent increases to submit new amounts to A/P ensuring correct rent is paid per Lease
- Assist with information for FM real estate database
- Assist with the acquisition and disposition of properties as it pertains to gathering, assembling, and logging of due diligence information as directed
- Assist & Update floorplans for Leased and Owned buildings
- Prepare Internal Lease Agreements upon renewal
- Enhance tenant satisfaction by promptly addressing maintenance issues and coordinating repairs.
- Ensure timely completion of routine maintenance tasks, preserving the overall condition and appearance of properties.
- Manage vendor relationships for cost-effective services while maintaining high-quality work standards.
- Maintain accurate financial records with diligent tracking of rent payments, expenses, and budgets.
- Streamline property management processes for increased efficiency and cost effectiveness.
- Organize regular property inspections to identify potential safety hazards or maintenance needs before they escalated into costly issues.
- Provide exceptional customer service by responding promptly to tenant inquiries or concerns, maintaining positive relationships throughout the community.
- Assist in monitoring legal compliance across all areas of property management operations, mitigating potential risks or liabilities effectively.
- Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitor progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Real Estate Agent & Transaction Coordinator
Murney Associates- Gina Roblin Real Estate Team
03.2017 - 12.2022
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Utilized advanced CRM tools to manage client interactions efficiently, ensuring timely follow-up and service delivery.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
- Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Education
A.A.S. - Business and Marketing
Ozarks Technical Community College
05.2001 - 01.2014
Skills
- Licensed Real Estate Agent
- Notary Public
- Property Management
- Microsoft Office
- CRM- Client Relationship Manager
- Negotiation
- Market and Risk Analysis
- Marketing and Content Creator
- Community Relations
- Detail Oriented
- Organized
- Compassionate
- Motivated
Timeline
Property Management Coordinator
Mercy Hospital
09.2023 - Current
Real Estate Agent & Transaction Coordinator
Murney Associates- Gina Roblin Real Estate Team
03.2017 - 12.2022
A.A.S. - Business and Marketing
Ozarks Technical Community College
05.2001 - 01.2014
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