Kendra Featherston

• Prepared treatment rooms and sterilized instruments to maintain a safe environment.
• Collaborated with dentists to assist in various surgical and restorative procedures.
• Trained new staff on office protocols and best practices for patient care.
• Monitored inventory levels of dental supplies, ensuring availability for daily operations.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Performed x-rays safely while adhering to radiation

safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.

• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Collaborated with the dental team to develop customized treatment plans for individual patients.
• Scheduled and confirmed patient appointments.
• Acted as the OSHA Supervisor for the practice.

• Balanced end of day sales for FOH operations.
• Programmed and operated POS Systems.
• Hired, managed and scheduled FOH staff.
• Managed bar inventory and ordering process to ensure optimal stock levels.
• Developed seasonal drink menus that enhanced customer experience and engagement.
• Implemented bar cleanliness protocols to maintain compliance with health regulations.
• Monitored daily sales and adjusted staffing levels to maximize efficiency during peak hours.

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Maintained accurate records of customer interactions using CRM software for efficient follow-up actions.
• Worked with multiple State Medicaid and Medicare Plans to ensure patient coverage for medical transportation.

• Assessed patient vital signs and reported changes to nursing staff.
• Collaborated with healthcare team to coordinate patient treatment plans effectively.
• Provided support during medical procedures, ensuring patient safety and comfort.
• Performed blood draws, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.