Kendall Wells
Springfield,MT
Summary
Experienced with lease administration, focusing on detailed lease management, compliance, and tenant relations. Utilizes organizational skills and problem-solving abilities to ensure seamless lease operations. Knowledge of industry-specific regulations and best practices guarantees high-quality lease management and tenant satisfaction.
Overview
9
9
years of professional experience
Work History
Lease Administrator
Corporate O’Reilly Auto Parts
Springfield
09.2022 - Current
- Provide high-level support to store and district managers by resolving property-related operational issues through effective communication and customer service.
- Analyze and interpret commercial lease agreements to determine repair and maintenance responsibilities.
- Draft and issue detailed work orders for repairs, coordinating with landlords or the internal maintenance team.
- Assist legal counsel by supplying key property data, including boundaries, insurance documentation, and landlord contact information.
- Coordinate landlord approvals for store events, property alterations, and inspections.
- Submit and track requests for updated Certificates of Insurance from third-party vendors.
Assistant Director / Coach
Gold Medal Gyms
Republic, MO
05.2019 - 01.2022
- Developed and implemented structured lesson plans for competitive cheer teams and tumbling classes, ensuring progression and skill development.
- Coordinated competition registrations and managed travel logistics for teams, maintaining compliance with event requirements and timelines.
- Evaluated and certified athletes’ skill levels for team placement and gymnastics class advancement.
- Completed and submitted national athlete registrations, including SafeSport compliance documentation and related paperwork.
Fraud Analyst
Jack Henry & Associates
Springfield, MO
04.2017 - 06.2018
- Assisted customers with account declines, lost/stolen cards, fraud cases, and daily limit adjustments.
- Navigated five internal systems within strict time limits to swiftly disable compromised accounts.
- Verified customer identity before sharing case information to maintain security standards.
- Provided technical support to financial institutions for fraud-related systems and procedures.
Education
Bachelor’s of Arts - Public Relations
Missouri State University
Springfield, MOSkills
Strong research and analytical skills
Skilled in client relationship management
Proficient in service ticket management and resolution tracking
Property management
Timeline
Lease Administrator
Corporate O’Reilly Auto Parts
09.2022 - Current
Assistant Director / Coach
Gold Medal Gyms
05.2019 - 01.2022
Fraud Analyst
Jack Henry & Associates
04.2017 - 06.2018
Bachelor’s of Arts - Public Relations
Missouri State University