Kelsie Townsend
Springfield
Summary
Dynamic Behavior Technician with a proven track record at Arc Of The Ozarks, skilled in implementing behavior intervention plans and fostering client independence. Adept at data collection and documentation, I excel in team collaboration and positive reinforcement strategies, enhancing treatment outcomes for individuals with developmental disabilities.
Behavioral health professional equipped with comprehensive background in behavior analysis and intervention. Skilled in developing and implementing effective behavior modification programs, collaborating with multidisciplinary teams to enhance clients' outcomes. Known for adaptability and results-driven approach in dynamic environments.
Professional with strong background in behavior analysis and intervention strategies. Demonstrates expertise in implementing evidence-based interventions, data collection, and progress monitoring to support positive behavioral outcomes. Known for collaborative team efforts and adaptability in dynamic environments. Skilled in communication, problem-solving, and maintaining patient-centered approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Technician
Arc Of The Ozarks
Springfield, MO
08.2025 - Current
- Completed multiple medication passes throughout each shift.
- Assisted in implementing behavior intervention plans for individuals with developmental disabilities.
- Monitored client progress and documented behavioral data consistently.
- Collaborated with multidisciplinary teams to enhance treatment strategies and outcomes.
- Provided direct support to clients in various settings, promoting skill acquisition and independence.
- Engaged clients through recreational activities to reinforce positive behaviors and social skills.
- Utilized data collection tools to track client responses to interventions effectively.
- Adapted communication techniques to meet diverse client needs and preferences.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Worked as part of collaborative team to address changing needs of children and families.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Collaborated with other professionals to develop and modify individualized treatment plans.
- Used Therap to document patient information, progress notes, and treatment plans.
Certified Nursing Assistant
Nixa Nursing & Rehab
Springfield MO
05.2024 - 08.2025
- Assisted 26-30 residents in their daily activities in a 2:30 ratio.
- Assisted in daily living activities, ensuring patient comfort and well-being.
- Monitored vital signs, documenting changes for nursing staff review.
- Provided emotional support to patients, fostering a compassionate care environment.
- Collaborated with healthcare team to implement individualized care plans.
- Trained new staff on protocols, enhancing team efficiency and patient care standards.
- Ensured compliance with health regulations, maintaining a safe and sanitary environment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Warehouse Worker
RealTruck
Springfield MO
08.2022 - 04.2024
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Conducted inventory counts and maintained accurate stock levels to ensure availability of products.
- Implemented safety protocols, minimizing workplace accidents and ensuring compliance with regulations.
- Collaborated with team members to optimize order fulfillment processes and enhance productivity.
- Trained new staff on warehouse procedures, promoting adherence to best practices and operational standards.
- Streamlined packing processes, reducing time spent on order preparation while maintaining quality control.
- Monitored equipment functionality, reporting maintenance needs to prevent downtime in operations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 200 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced waste, implementing recycling procedures for packaging materials.
- Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
Production Worker
SRC ElectricalLLC
Springfield MO
05.2021 - 07.2022
- Hit or exceeded in my daily 230 number production goal.
- Operated production machinery with precision to ensure quality standards met.
- Assembled electrical components according to specifications and safety protocols.
- Inspected finished products for defects, ensuring compliance with company standards.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Maintained cleanliness and organization of workstations to promote safety and efficiency.
- Assisted in training new employees on operational procedures and equipment usage.
- Monitored inventory levels of materials, notifying supervisors of shortages as needed.
- Implemented best practices for equipment maintenance, reducing unexpected breakdowns.
- Followed safety procedures and guidelines to maintain safe working environments.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
Education
High School Diploma -
Kickapoo High School
Springfield MOCertification in Phlebotomy -
Ozarks Technical Community College
Springfield, MOSkills
- Documentation skills
- Prompting and fading strategies
- Behavioral management
- Social skills development
- Behavior treatment plans
- Client relationship development
- Verbal behavior training
- Behavior intervention plans
- Report writing
- Problem-solving
- Time management
- Multitasking and organization
- Autism spectrum disorder
- Empathy and patience
- Team collaboration
- Nonverbal communication
Accomplishments
- Collaborated with team of 20+ in the development of clients safety.
- Achieved positive feedback by completing in depth documentation with accuracy and efficiency.
Certification
- Behavioral support technician BST
- certified nurses assistant CNA
- phlebotomy certification
Languages
English
Timeline
Behavior Technician
Arc Of The Ozarks
08.2025 - Current
Certified Nursing Assistant
Nixa Nursing & Rehab
05.2024 - 08.2025
Warehouse Worker
RealTruck
08.2022 - 04.2024
Production Worker
SRC ElectricalLLC
05.2021 - 07.2022
High School Diploma -
Kickapoo High School
Certification in Phlebotomy -
Ozarks Technical Community College