Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsie Eisman

Springfield,MT

Summary

Professional service expert with significant experience in customer interaction and issue resolution. Strong focus on teamwork and achieving desired outcomes. Known for adaptability, reliability, and effective communication. Skilled in conflict resolution, problem-solving, and delivering high-quality service.

Overview

4
4
years of professional experience

Work History

Service Representative

Planet Fitness
06.2024 - Current
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.

Certified Trainer

Chipotle Restaurant
05.2021 - 08.2025
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
  • Developed innovative training materials, resulting in higher levels of trainee satisfaction.
  • Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.

Golf Course Attendant

Paradise Point Golf Course
06.2023 - 06.2025
  • Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
  • Managed closing duties by restocking items on cart and reconciling cash drawer.
  • Operated POS system to facilitate cash and credit transactions and refunds.
  • Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
  • Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
  • Greeted guests and inquired into beverage choices.

Education

High School Diploma -

Smithville Highschool
Smithville
05-2023

Skills

  • Customer support
  • Customer relations
  • Database maintenance
  • Organization
  • Customer relationship management
  • Calendar management
  • Schedule management
  • Critical thinking
  • Customer service
  • Team development

Timeline

Service Representative

Planet Fitness
06.2024 - Current

Golf Course Attendant

Paradise Point Golf Course
06.2023 - 06.2025

Certified Trainer

Chipotle Restaurant
05.2021 - 08.2025

High School Diploma -

Smithville Highschool

Similar Profiles

CREATE PROFILE
Kelsie Eisman