Kelsi McKeown

As a Shift Supervisor at Starbucks, I played a key leadership role in ensuring smooth store operations, delivering exceptional customer experiences, and supporting my team. I was responsible for overseeing daily shifts, managing baristas, and maintaining high standards of quality and service. My duties included delegating tasks, handling cash management, monitoring inventory, and ensuring adherence to Starbucks’ operational and safety standards. I also provided coaching and support to team members, I took pride in fostering a positive and collaborative work environment. Through effective communication and problem-solving, I helped drive efficiency, enhance customer satisfaction, and contribute to overall store success.

• Digitally edited photos to enhance appearance.
• Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
• Edited, toned, captioned, and uploaded photographs for publication.
• Took photos from different angles and perspectives to capture perfect images.
• Planned and prepared for on-location and studio shoots.
• Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.

As the infant-toddler teacher, I was in charge of a classroom with up to five children, ages 1-2 years old. My duties included creating weekly lesson plans, feeding, nurturing, and teaching these children, maintaining a clean and interactive class that was developmentally appropriate. Most importantly building relationships with the children and their families,

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.