Kelsey Stemmley
Washington
Summary
Dynamic professional with a proven track record at Fundraising Brick, excelling in inventory management and customer service. Adept at leading teams and resolving complex issues, I implemented efficient tracking systems that enhanced operational accuracy. Committed to driving success through effective project management and exceptional problem resolution skills.
Overview
3
3
years of professional experience
Work History
Server
Pasta House Company
Washington
06.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Took food and drink orders accurately from guests.
- Delivered meals promptly to ensure guest satisfaction.
- Assisted in setting up and clearing tables efficiently.
- Maintained cleanliness of dining area throughout shifts.
- Collaborated with kitchen staff to fulfill special requests.
- Resolved customer complaints with empathy and professionalism.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Shipping and Receiving Manager
Fundraising Brick
Hermann
04.2024 - 08.2024
- Managed daily shipping and receiving operations for multiple product lines.
- Oversaw inventory management processes and maintained accurate stock levels.
- Implemented tracking systems to monitor incoming and outgoing shipments efficiently.
- Resolved issues related to damaged goods and discrepancies in shipping records.
Assistant Manager
Smoothie King
Washington
12.2022 - 08.2024
- Assisted in training team members on smoothie preparation techniques and customer service standards.
- Managed inventory levels to ensure product availability and minimize waste.
- Oversaw daily operations to maintain a clean and organized work environment.
- Implemented operational procedures to enhance efficiency during peak hours.
- Responded to customer inquiries and resolved issues to ensure satisfaction.
- Collaborated with management on promotional campaigns and product launches.
Education
Associate of Arts - Business Administration
East Central Community College
Union, MO05-2025
BBA - Business Administration
Southeast Missouri State University
Cape Girardeau, MOSkills
- Customer service
- Inventory management
- Team leadership
- Problem resolution
- Sales techniques
- Project management
Affiliations
- Compete as part of a volleyball team, demonstrating discipline, teamwork, and a strong work ethic.
- Coach a volleyball team.
Timeline
Server
Pasta House Company
06.2024 - Current
Shipping and Receiving Manager
Fundraising Brick
04.2024 - 08.2024
Assistant Manager
Smoothie King
12.2022 - 08.2024
Associate of Arts - Business Administration
East Central Community College
BBA - Business Administration
Southeast Missouri State University
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