Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Hensley

Fulton,MT

Summary

Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Palmers Homecare
10.2023 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Paraprofessional

Columbia Public Schools
08.2023 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

BUSINESS SUPPORT SPECIALIST

UNIVERSITY OF MISSOURI
05.2012 - 01.2020
  • Finance support specialist. Operated as 1 member of a 4-member support team for the University of Missouri system procurement office. Supported 4 Campuses (Columbia, Saint Louis, Kansas City, Rolla). Assisted users with day-to-day operation and policy questions. Requisition and purchase order submissions, travel reimbursements, credit card reconciliation. Assisted buyers with system errors and purchase order issues as they arose. Worked with University suppliers to ensure prompt payment and to advise on any current bids available.

Education

HIGH SCHOOL GRADUATE -

NORTH CALLAWAY HIGH SCHOOL
Kingdom City, MO
05.2009

Skills

  • Microsoft Office (excel, word, mail)
  • Basic office management
  • Oracle People Soft
  • Adobe (Indesign, Photoshop, literoom)
  • Purchasing- Supplies and equipment
  • Billing- purchase orders
  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Medication administration
  • Behavioral management
  • Client documentation
  • Housekeeping tasks
  • Decision-making support

Certification

CPR-First Aid Certified

Med Pass Certified

Crisis Intervention Certified

Seizure Certified

Timeline

Direct Support Professional

Palmers Homecare
10.2023 - Current

Paraprofessional

Columbia Public Schools
08.2023 - Current

BUSINESS SUPPORT SPECIALIST

UNIVERSITY OF MISSOURI
05.2012 - 01.2020

HIGH SCHOOL GRADUATE -

NORTH CALLAWAY HIGH SCHOOL
Kelsey Hensley