Kelly Yarber
Belton
Summary
Experienced in supervising daily store operations, ensuring compliance with company standards while managing inventory processes. Demonstrated ability to train and mentor team members on customer service techniques, contributing to a positive shopping experience. Effectively resolved customer complaints, enhancing overall satisfaction and loyalty. Proven skills in loss prevention strategies and conflict resolution within a retail environment.
Energetic Area Supervisor highly effective at training staff, maximizing productivity, and controlling inventory.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work History
Area Supervisor
Ross Dress for Less
Belton
01.2020 - Current
- Supervised daily store operations and ensured compliance with company standards.
- Trained and mentored team members on customer service techniques and store policies.
- Managed inventory processes, including stock replenishment and loss prevention strategies.
- Resolved customer complaints promptly while maintaining a positive shopping experience.
Customer Support Specialist
Kansas city zoo and aquarium
Kansas City
06.2019 - 11.2019
- Assisted visitors with inquiries and provided information about exhibits.
- Resolved customer complaints effectively to enhance visitor experience.
- Managed ticket sales and admissions using point-of-sale systems.
Education
Belton High School
Belton, MOSkills
- Inventory management
- Employee training
- Customer service
- Loss prevention
- Team leadership
- Conflict resolution
- Team management
Timeline
Area Supervisor
Ross Dress for Less
01.2020 - Current
Customer Support Specialist
Kansas city zoo and aquarium
06.2019 - 11.2019
Belton High School