Kelly Rushing
Caruthersville,MO
Summary
Office Supervisor at CMV In Home Assistance, Inc. with a proven track record in enhancing office efficiency and fostering a collaborative work culture. Skilled in payroll management and employee relations, I successfully streamlined operations and improved staff productivity through effective training and performance evaluations, contributing to overall business growth.
Overview
21
21
years of professional experience
Work History
Office Supervisor
CMV In Home Assistance, Inc.
08.2008 - Current
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Enhanced staff productivity with consistent performance evaluations and regular feedback.
- Boosted overall office efficiency with appropriate task delegation and workload distribution.
- Assisted in recruiting top talent by conducting interviews, reviewing resumes, and making hiring recommendations to upper management based on candidate qualifications.
- Resolved personnel issues quickly by mediating conflicts and fostering open communication among team members.
- Created, prepared, and delivered reports to various departments.
- Evaluated current office procedures, identifying areas for improvement, and implemented necessary changes to optimize workflow efficiency.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Upheld strict confidentiality standards when handling sensitive information or documentation.
- Contributed to long-term business growth strategies by providing insightful suggestions during planning sessions.
- Oversaw the onboarding process for new employees, ensuring proper training was provided for seamless integration into the team.
- Ensured timely completion of projects by monitoring deadlines and setting clear expectations for team members.
- Facilitated smooth communication between departments, promoting collaboration and problem-solving efforts.
- Organized company events such as holiday parties or team-building activities to promote camaraderie within the workplace environment.
- Managed daily schedules, appointments, and meetings for upper-level executives to ensure optimal time management.
- Provided materials preparation, notes and minute taking for meetings.
- Ensured compliance with federal regulations regarding labor laws, taxes, payroll processing while maintaining accurate records.
- Streamlined office operations by implementing efficient filing systems and workflow processes.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Completed weekly payroll for 140 employees.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
Closing Night Manager
Save-A-Lot
09.2004 - 06.2008
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
- Trained and mentored new and existing staff to achieve best practices.
- Managed employees in delivering smooth, productive night shift operations.
Education
High School Diploma -
Cooter High School
Cooter, MO05-2005
Skills
- Scheduling and calendar management
- Training and coaching
- Documentation and control
- Database administration
- Workload prioritization
- Office administration
- Account reconciliation
- Employee management
- Staff supervision
- Document management
- Credit and collections
- Policy and procedure modification
- Contract negotiations
- Meeting coordination
- Office management
Timeline
Office Supervisor
CMV In Home Assistance, Inc.
08.2008 - Current
Closing Night Manager
Save-A-Lot
09.2004 - 06.2008
High School Diploma -
Cooter High School
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