Nathan Harlow

Schedule service appointments and manage workflow in the shop.

Listen to customer concerns and accurately document problems for the mechanics.

Provide estimates and explain repairs in a clear, understandable way.

Coordinate with mechanics to prioritize jobs and ensure timely completion.

Follow up with customers on repairs, maintenance, and service recommendations.

Maintain service records and paperwork accurately.

Upsell maintenance services or repairs when appropriate.

Ensure customer satisfaction and handle complaints professionally.

Generating new business, assessing roofing needs, coordinating with insurance companies, and managing projects from inspection through completion. This role combines sales, customer service, and fieldwork.

Generating new business, assessing roofing needs, coordinating with insurance companies, and managing projects from inspection through completion. This role combines sales, customer service, and fieldwork.

Ensuring the safety, cleanliness, and proper functioning of all rental units and common areas in the trailer park. This role involves performing routine maintenance, repairs, and property upkeep to provide a safe and comfortable environment for tenants.