KEELYN DOCKERY
Crocker
Summary
To join a flexible company that offers me a fun yet challenging workplace for communicating and interacting with customers and people.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Associate
ALDI
Lake Ozark
08.2024 - Current
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Addressed customer complaints in a professional manner.
- Resolved customer complaints promptly with professionalism and courtesy.
- Unloaded pallets of product every morning. Filled products and assured use by dates are correct.
- Assuring my workspace was neat and clean before opening.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Stocked shelves with new merchandise as needed during shifts.
- Loaded items into carts or bags for customers according to their order requirements.
- Assisted customers with selecting items for their orders online.
- Worked quickly to locate products on store shelves and meet order deadlines.
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
- Maintained a clean and organized work area throughout the day.
- Followed company policies regarding product returns, exchanges, and refunds.
- Verified that customers were of legal age to purchase alcohol.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Direct Care Staff/Medication Aide
Reliable Home Healthcare
Rolla
02.2023 - 08.2025
- Read medication log and ensure clients receive medication according to their needs.
- Supervised activities of daily living for clients.
- Developed individualized plans of care to address each client's needs.
- Maintained detailed records of all client interactions.
- Planned meals and cooked healthy food according to clients diet.
- Did basic household chores for clients.
- Took clients on outings in public and ensured their safety.
- Assisted with daily routine schedules.
Ladies Locker Room Attendant
Superstition Mountain Golf & Country Club
Gold Canyon
02.2014 - 03.2018
- Greeting members, helping with their requests.
- Keeping locker room stocked, clean and tidy.
- Making sure the members have everything they need when they come into the locker, if not, find out how you can help.
- Engage in conversations with the members.
- Take ladies lunch orders, deliver food to locker room if requested.
- Set up/ take down for Bridge and Mahjong groups.
- Assisted bridal parties
Education
High School Diploma or Equivalent - Mathematics
Oshkosh West High School
Oshkosh, WISkills
- Customer service
- Cash handling
- Cash register operation
- Credit card machine operation
- Computer literacy
- Point of sale operation
- Safety compliance
- Order fulfillment
- Inventory control
- Time management
- Team collaboration
- Product knowledge
- Attention to detail
- Effective communication
- Adaptability
- Organization
- Cash handling accuracy
- Computer literacy fundamentals
- Store cleanliness maintenance
- Loss prevention awareness
Certification
Peak Performance Certificate, I received two separate 'Peak Performance' certificates from my previous employer. I was nominated for Peak performer. Peak performer is someone who goes above and beyond in their job duties.
Years Of Experience
4
Timeline
Store Associate
ALDI
08.2024 - Current
Direct Care Staff/Medication Aide
Reliable Home Healthcare
02.2023 - 08.2025
Ladies Locker Room Attendant
Superstition Mountain Golf & Country Club
02.2014 - 03.2018
High School Diploma or Equivalent - Mathematics
Oshkosh West High School