Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Penn Station Subs
02.2025 - Current
Maximized performance by monitoring daily activities and mentoring team members.
Developed and maintained relationships with customers
Resolved staff member and customer conflicts, actively listening to concerns and implementing successful corrective actions
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Sales Associate
Petland
08.2023 - 01.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Solved customer challenges by offering relevant products and services.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Built customer loyalty and retention by delivering excellent shopping experiences.
Engaged with customers to effectively build rapport and lasting relationships.
Crew Member
Burger King
10.2022 - 01.2023
Assisted other team members to achieve goals.
Trained new team members on procedures, customer service, and sales techniques.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Worked well with teammates and accepted coaching from management team.
Prepared products following restaurant, health, and safety standards and procedures.
Education
High School Diploma -
Fort Zumwalt South High School
Saint Peters, MO
05-2024
Skills
Customer Service
Coaching and mentoring
Staff training and development
Operations management
Emergency response
Safety procedures
Certification
BLS (CPR and AED) Provider - American Heart Association