Kaytlyn Harmon
Rolla
Summary
Experienced Registered Coordinator and Case Manager with a background in emergency nursing, care coordination, patient advocacy, and interdisciplinary collaboration. Skilled in clinical assessment, care planning, discharge coordination, and managing complex patient needs across diverse healthcare settings . Demonstrated ability to improve patient outcomes, support continuity of care, and deliver high-quality, patient-centered services through strong clinical judgement, problem solving, and effective communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Co-RN Coordinator/RN Case Manager
Three Rivers Hospice
Jefferson City, MO
10.2025 - Current
- Facilitated development of patient care plans, ensuring collaboration with family and interdisciplinary teams.
- Orchestrated communication channels between healthcare providers and patients to optimize service delivery.
- Oversaw patient progress, documenting changes and adjusting care strategies accordingly.
- Facilitated interdisciplinary meetings to evaluate patient cases and enhance collaborative decision-making processes.
- Directed regular staff meetings to enhance team communication, collaboration, and professional growth.
Registered Nurse, Emergency Department
Phelps Health
Rolla, MO
05.2025 - 10.2025
- Exhibited strong clinical reasoning skills in patient assessments, initiating appropriate interventions and escalating concerns to physicians as necessary.
- Partnered with physicians to efficiently evaluate patients and implement suitable treatment plans.
- Enhanced patient outcomes through delivery of high-quality emergency care and application of evidence-based nursing practices.
- Oversaw administration of medications through oral, IV, and intramuscular routes while monitoring patient responses.
Patient Experience Liaison
Phelps Health
Rolla, MO
10.2023 - 05.2025
- Facilitated communication and collaboration between internal teams and patients to enhance service delivery.
- Exhibited professionalism while representing organization in all internal and external interactions.
- Resolved client concerns promptly to enhance satisfaction and loyalty.
- Streamlined information gathering and input processes into digital database.
- Facilitated collaboration with department heads to pinpoint opportunities for process enhancement.
Earn While You Learn ER Nurse Internship
Phelps Health
Rolla, MO
02.2025 - 04.2025
- Undertook emergency nursing internship to enhance practical skills in patient care.
- Performed comprehensive patient evaluations and prioritized care to enhance emergency response effectiveness.
- Administered medications and employed emergency equipment to ensure patient safety under RN guidance.
- Coordinated efforts with diverse teams to apply theoretical knowledge and simulation training in practical emergency response situations.
- Facilitated improved critical thinking and decision-making processes to effectively manage high-acuity situations.
Sales Associate
Dollar General
Cherryville, MO
05.2022 - 10.2023
- Developed rapport with customers and provided tailored product recommendations to enhance satisfaction and increase sales.
- Arranged merchandise to elevate visual appeal and promote targeted products.
- Managed cash transactions to uphold financial accuracy and adherence to established cash handling protocols.
- Developed and delivered comprehensive onboarding programs to ensure new staff mastery of company policies and sales strategies.
- Resolved customer conflicts professionally, contributing to improved retention and loyalty.
Education
Associate of Science - Nursing
East Central College
Rolla, MO05.2025
Skills
- Professionalism
- Time management and Organization
- Decision-making and Critical thinking
- Active listening
- Task prioritization
- Privacy and confidentiality
- Strong clinical judgment
- Health promotion
- Clinical leadership
- Clinical documentation
- Interdisciplinary collaboration
- Medication and IV administration
- Problem-solving
- Compassionate and caring
Certification
- State of Missouri RN License, 2025026181
- Basic Life Support Certification (BLS)
- Mandt System Certification
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Trauma Nurse Core Course (TNCC)
Timeline
Co-RN Coordinator/RN Case Manager
Three Rivers Hospice
10.2025 - Current
Registered Nurse, Emergency Department
Phelps Health
05.2025 - 10.2025
Earn While You Learn ER Nurse Internship
Phelps Health
02.2025 - 04.2025
Patient Experience Liaison
Phelps Health
10.2023 - 05.2025
Sales Associate
Dollar General
05.2022 - 10.2023
Associate of Science - Nursing
East Central College