Kaysha Barks
Success,MO
Summary
Developed a myriad of strong organizational and time-management skills in fast-paced work environments, ensuring product quality and efficiency. Attention to Customer needs and satisfaction, making that a top priority. Demonstrates keen ability to learn and adapt, seeking to symbiotically transition into a new position. Ready to leverage these skills to contribute effectively, and efficiently.
Overview
18
18
years of professional experience
Work History
Dairy Associate
Wal-Mart Inc.
03.2023 - 05.2024
- Promoted positive customer experiences by addressing concerns promptly and professionally while offering solutions where possible.
- Promoted a safe and healthy workplace by adhering to all company policies regarding proper lifting techniques, slip prevention measures, and equipment usage.
- Down stacked, moved, and processed 3 to 4 multi pallet milk trucks weekly.
- Enhanced overall store performance by cross-training in other departments as needed during peak business hours or staff shortages.
- Assisted Dairy Manager with orders to meet dairy department needs based on past and projected sales.
- Cleaned, organized, stocked, and replenished merchandise presentations.
- Assisted in reducing waste by promptly rotating stock and removing expired products from shelves.
Sales Floor Associate Cashier
Dollar Tree Stores
10.2022 - 03.2023
- Helped customers feel welcome, locate items, and complete purchases via POS system.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
Crew Member
Trader Joe's
10.2017 - 11.2018
- Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
- Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
- Maximized sales performance with effective inventory management and stock rotation practices.
- Collaborated with store management to optimize overall store performance and meet company goals.
- Evaluated market trends to make informed decisions about product selection, pricing strategy, and promotional tactics within the grocery department contextually relevant events or seasons.
- Enhanced customer experience by addressing inquiries, resolving issues, and providing exceptional service at all times.
Postal Service Clerk
USPS, United States Postal Service
10.2014 - 04.2017
- Streamlined package handling processes for improved delivery times and reduced damage incidents.
- Identified areas of operational inefficiency, suggesting actionable improvements that led to enhanced productivity among staff members.
- Optimized inventory management practices, regularly restocking supplies to maintain adequate levels for daily operations.
- Improved workplace organization by implementing effective storage solutions for mailroom materials and equipment.
- Expedited time-sensitive deliveries by accurately identifying priority items during sorting procedures.
- Maintained accurate records of all incoming and outgoing mail, ensuring proper tracking and routing.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
Pharmacy Technician
Walmart Inc.
09.2012 - 09.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Customer Service Manager
Gordman's Stores
09.2006 - 10.2011
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
Education
Associate of Arts - Fine Arts
Jefferson College
Hillsboro, MOHigh School Diploma -
Fox High School
Arnold05-2009
Skills
- Heavy lifting
- Stock rotation
- Workplace safety
- Merchandising techniques
- Sales support
- Pallet jack use
- Customer interaction
- Interpersonal and written communication
Accomplishments
- Received Safety Associate of the Month for persistent adherence to safety protocols and helping others stay safe.
Timeline
Dairy Associate
Wal-Mart Inc.
03.2023 - 05.2024
Sales Floor Associate Cashier
Dollar Tree Stores
10.2022 - 03.2023
Crew Member
Trader Joe's
10.2017 - 11.2018
Postal Service Clerk
USPS, United States Postal Service
10.2014 - 04.2017
Pharmacy Technician
Walmart Inc.
09.2012 - 09.2014
Customer Service Manager
Gordman's Stores
09.2006 - 10.2011
Associate of Arts - Fine Arts
Jefferson College
High School Diploma -
Fox High School
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